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Excellent 8.3
Based on 1177 reviews

Recent customer comments

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Excellent



based on 1177 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 8.1
  • Food/Dining 7.5

SOH L.
Malaysia
July 19, 2012
great location
location
ideal location as its only walking distant to the bund and subway. also with many restaurant and shops around

chung Y.
China
July 19, 2012
good hotel
excellent hotel
this hotel locat just next to the popular street--> ningjain street. go to MTR station just require five min. check in services is quick. bed room is appropriate size. clean and tidy. but a bit old honestly. staff is nice and professional, able to communicate in english. its very suitable for tourist shopping and enjoy decilious food

Sony S.
Indonesia
July 17, 2012
great hotel!
good services, understanding staff and quick responses
a good hotel where the staffs are friendly and helpfu.

Alice C.
Taiwan
July 17, 2012
Great location.
Food is good.
This hotel is located at Nanjin rd shopping spot which is very convenient. But they shuold fix their bathroom as shower has broken down.

Wai H.
Malaysia
July 17, 2012
Great Hotel Great Services Great Location
The location of the hotel is the best...
Was surprise that I was able to check in early because my flight arrival is at 7.00am. The staffs are friendly and helpful. The room service was fast and attentive as well. There is free WIFI available in the hotel too. I had a wonderful stay in the hotel throughout my 5 days to attend an expo. The hotel definitely has a good location because the public transport is easily accessible.

Victor S.
United States
July 16, 2012
Very nice Hotel with international Standards
Location, 100% bilingual reception staff, very nice rooms
Excellent service at this very nice Hotel that is located a few meters off Nanjing Road. The rooms are very nice spacious and have 5 star level. Concierge's desk is efficient and helpful. 2 metro stations are very close so that the city can be discovered easily from the hotel.

Boon L.
Singapore
July 15, 2012
Great location with nice comfortable rooms.
Near to the Bund.
Comfortable and peaceful stay. Very convenient for business traveler.

azmat S.
India
July 14, 2012
great location
location
great location right at the heart of the shopping district. friendly staff ,

Michael F.
Ireland
July 09, 2012
Great location - basic hotel for price
Location

Wai M.
Hong Kong
July 03, 2012
“Old hotel but in good location”
central location
Its location is very centre, right next to West Nanjing Rd, close to many shops, restaurants. Just this hotel is quite old (nearly 10yrs) and the hotel in-room facilities are dated, bed is very hard, carpets stained a lot, and toilet leaking a bit. The hotel management said they are due to refurbish the hotel in 2013, so hopefully this will give all the room a face-lift.