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Verified traveler reviews

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based on 1192 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 7.5
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Paul L.
Hong Kong
July 24, 2012
Great location
Nice location
Located In the centre of shanghai close to the shopping and eating places. Room size is great and toilet bathroom all clean. The draw back is that the bath towel provided is a bit worn out and yellowish. generally speaking I expect a bit more from this hotel.

david S.
July 23, 2012
great location and very helpful people
helpful and easy to get around from near underground
the place was very clean front desk was easy to check in and people showed to room and the gym pool was very clean and well managed for after work relaxation shopping close bye if you want and lots of places to eat at and easy to take taxi and a good place to have business meeting in hotel .

Stephen P.
July 22, 2012
Good Location
Comfortable Rooms
On my previous stays at this hotel I commented that the internet turned off at 9pm. Well this time I was located on the Club Floor and had no problem with speed or connection. Either the hotel fixed the problem, they had fewer guests or this level had better service. I also found out that they keep the breakfast cereals in two places, so if you don't immediately see what you want then look over on the opposite side and you will find a different selection. Anyway it was a good stay and everything worked as it should and the limousine transfers all happened as planned. The Club lounge was not open for breakfast but I got free breakfast down on level 1. The reservations staff always follow up Airport limousine transfers via email a couple of days before and they are always pleasant to deal with.

Jaspreet S.
July 21, 2012
Supern hotel with smiling staff
Near to Subway line 2
rooms were very clean.facing nanjing road pedestrian street. very helpfull staff.

Galung A.
July 21, 2012
Nice hotel with great location
Its nice when u stay near a padestrian street (nanjing lu) service make u convinient.

Dexter L.
July 20, 2012
Great Location, Great room
convenient Hotel
Hotel is very convenient, close to shopping malls and just a short walk to East Nanjing road. Restaurants are also nearby. Mass Rail Transit is also 3 blocks away from the hotel. Hotel staff are quick to respond to my request for additional water, and the chinese restaurant and the Hotel buffet is quite good.

July 19, 2012
reat location
walking distant to the bund
nice interior, great centrally location , only walking distant to subway and the bund with many restaurant

July 19, 2012
great location
ideal location as its only walking distant to the bund and subway. also with many restaurant and shops around

chung Y.
July 19, 2012
good hotel
excellent hotel
this hotel locat just next to the popular street--> ningjain street. go to MTR station just require five min. check in services is quick. bed room is appropriate size. clean and tidy. but a bit old honestly. staff is nice and professional, able to communicate in english. its very suitable for tourist shopping and enjoy decilious food

Sony S.
July 17, 2012
great hotel!
good services, understanding staff and quick responses
a good hotel where the staffs are friendly and helpfu.