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InterContinental Shanghai Pudong Hotel, Shanghai
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Number of rooms: 398
Location: Pudong - Lujiazui Financial Zone
Address: 777 Zhangyang Road, Pudong, Shanghai, China
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Customer Reviews
| Intercont Pudong |
Guest Rating: 8 |
poul B.
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 Denmark
Family with young children
Date of Stay: 06 Jul 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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4/10 |
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The location in Pudong is good, close to restaurants and shopping, and 5 min by taxi from the river walk.
The newly renovated rooms are great, comfortable, and well equipped.
Reception very professional.
Too much construction noise from renovation on the lower floors.
Service in coffee shop below any standard, and the price for breakfast buffet is just outrageous. The hotel rooms have obviously been renovated recently, and were excellent ( De Luxe Room ). When we arrived at midnight, no doorman nor bellman could be found to carry the luggage, but the rest of the check-in procedure went smooth.
The location is good, close to the shopping malls, and many good restaurants. It took only 5 minutes by taxi to the river walk where there are many coffee shops and fast food restaurants.
As mentioned, the service - or lack of - in the coffee shop on a Sunday morning was diabolic. I had to get up and search for the service staff several times. An arrogant "black Jacket" female supervisor was an expert in overlooking the guests.
On the other hand, a Front Office staff, Julia Fu, was excellent. Professional, courteous and well informed.
All in all a pleasant stay. Just have breakfast in Starbucks across the street.
Shopping Tip : Interesting electronic shopping mall just next to the hotel
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| A little disappointed |
Guest Rating: 7.7 |
lisa G.
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 United States of America
Other
Date of Stay: 26 Aug 2008 |
| Value for Money: |
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6/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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10/10 |
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24 hour restaurant in the hotel, which we needed because the neighborhood had little to offer (other than cheap US chain fast-food). The food there was very good, and very well priced, considering it was hotel dining. We were upsold into a 2-room suite, so that was a bit more comfortable. We were upsold into a 2-room suite, and we were never shown the room that we had booked at the lower price. Having come from luxury accomodations in Macao, I felt we should follow the manager's recommendation that a regular room would be too cramped for 2 people, but in retrospect, I regretted that decision. They are undergoing renovations, and despite the letter (in our room) stating the hours, the noise started early on a Sunday morning. There is also construction nearby outside, and they were noisy all the time. I didn't really like the immediate neighborhood either. We were upsold into a 2-room suite, and we were never shown the room that we had booked at the lower price. Having come from luxury accomodations in Macao, I felt we should follow the manager's recommendation that a regular room would be too cramped for 2 people, but in retrospect, I regretted that decision. They are undergoing renovations, and despite the letter (in our room) stating the hours, the noise started early (8am) on a Sunday morning. There is also construction nearby outside, and they were noisy all the time. I didn't really like the immediate neighborhood either. Fortunately, they had a nice 24 hour restaurant in the hotel, which we needed because the neighborhood had little to offer (other than cheap US chain fast-food). I would consider returning once the construction and interior renovations are complete...but not before.
Hotel Feature Tip : Undergoing renovations, and the noise is unpleasant and early. Nearby construction outside adds to the noise factor. The hotel dining room did offer good food and fair prices.
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| The Intercontinental Pudong Experience |
Guest Rating: 7.3 |
m. P.
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United States of America
Business Traveler
Date of Stay: 22 Jun 2008 |
| Value for Money: |
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4/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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8/10 |
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It is located in a Safe area. It is convenient to many sights of Shanghai.
Sightseeing/Attractions Tip : Close to many of the sights
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| GOOD STAY! |
Guest Rating: 8 |
byungdo P.
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 South Korea
Business Traveler
Date of Stay: 15 Dec 2007 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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8/10 |
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Don't forget breakfast!
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