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Very good 7.3
Based on 840 reviews

Agoda Verified Reviews

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Very good

based on 840 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.2
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 6.3

Michael T.
November 20, 2014
Convienient location
location, quiet,
My stay was okay at the Kingstown Riverside. The hotel was a little tricky to find but the taxi driver from the train station eventually found it. The hotel seems smaller on the outside. They asked me if I wanted to upgrade and I did because I was so tired but it was 200 rmb more. I didn't see the room I booked and probably should have just to compare with what I did book. The upgraded room was a great room. It was large with a curtain separating the bed from the rest of the room. It had a large bathroom with a large bathtub. There were 3 floor to ceiling windows and all had a good view. Everything was in good shape with a comfortable bed and there was an iron with the room. It was very pleasant and comfortable room. It was very chilly that weekend and I was not feeling well anyway but the heat worked nicely and that was great.

Stefan R.
November 17, 2014
Neat hotel with plenty of room to improve service
location, cleanliness, comfort
the hotel itself is nice and feels relatively new. the pictures on the booking page were honest. there were only some minor issues, which in total did make it seem like 4 starts are overrated: if the fridge in the room is broken (it's more a heater than a fridge), and the only response you get 'Yeah, it has been broken for a while, that's not 4 stars! if the TV keeps loosing its signal every half hour and most of the channels have some control menu overlay which you can't navigate or turn off, that's not 4 stars, and if you already registered, and the next day you are asked - not exactly in the friendliest way - to finally go register, that's not 4 stars! if you ask the hotel to call you a cab to the airport, and they create a mess with reservations, try put you in a cab with another random person but can't figure out the fare and ending in no cab being there when you needed one and failing to tell you that while you wait by the door, that's not 4 stars! [...] Again: any of these individually wouldn't have mattered much, but in sum this was was quite disappointing service. we hear more often that that good service can make up for poor hardware, but there unfortunately it is the other way round.

Roger N.
November 17, 2014
Cheap and clean, convenient location
Relatively Cheap, convenient location and clean rooms
For the price, the rooms and locations are not bad. Desk staff's service standard would need to improve further.

Roger N.
November 17, 2014
Decent new hotel with rooms for improvement
Nice rooms, convenient location & cheap price
This is a relatively cheap hotel which is about 800m walk away from the robust Nanjing East Road. 200m walk will bring you to the Huang He Road Eating Street. Rooms are modern and clean, but the slight lack of lightings and the problems with the sink is an issue. Overall, it is quite a cosy and clean hotel if you are travelling on a budget!

Ashok M.
November 15, 2014
Nice Clean hotel with no Riverside Views
Clean Room, Size, Staff

Seah V.
November 12, 2014
Singapore tourist
clean with great view!

Marjorie P.
November 09, 2014
Okay stay
location, cleanliness, staff

November 03, 2014
Room was not so good
location, bed, internet
Location is ok, just 10 mins walking from people's square but room was not so good, just one shared door to cover both toilet and shower, was not comfortable. bed is the only thing ok. breakfast not included and not that good. finally i would not come back to this hotel

Ken W.
United States
November 02, 2014
Clean ; comfortable; friendly

October 28, 2014
Shanghai Syndrome
Unpleasant. I requested for an early check in and high floor were not granted. Wifi and/or LAN connections are very poor.