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Very good

based on 268 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.0
  • Location 6.8
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 6.5

Mihail Z.
July 17, 2015
Terrible service-don't think of coming here!
Unfortunately, it was a bad experience. The room was OK, but the staff was terrible. They did not fulfill any of our requests. The staff was raising the voice on us. And yes, NOBODY speaks English. NOBODY is smiling. Felt like going back into the Soviet regime. We have been to many places around the world- but have never seen such disgusting attitude.

Stephen H.
United Kingdom
May 18, 2015
Small clean rooms but odd breakfast arrangement..
Quality and Location.
The room was very clean and modern although extremely small. The bathroom was also very up to date, with an excellent shower, which felt larger than the bedroom area. The breakfast was a basic array of stainless steel utensils and sugary orange flavoured water. Be aware that there’s only one breakfast per room. (eh?) so you’ll need to stump up another ¥68 for a couple. Location is very close to the South Railway Station, Metro and Bus Terminal, which makes it ideal for travelling further afield.

Angela Y.
United States
May 17, 2015
Far away
Clean and fresh
Location far away to city. Room is very ckean. But room service is not that good. No soapfor two days.air con is noise and too strong

hsiuling C.
May 07, 2015
nice staff
we checked in at midnight and booked wrong date but the staff is willing to help us. feel warm

Satoshi M.
April 24, 2015
Good Hotel
Room quality, cost and quiet environment
I sometimes stay here because I like this hotel except that check-out tends to take more time than I usually experience with other hotels.

Rongrong J.
April 03, 2015
Location Quiet Clean
Location Quiet Clean
Quite nice

lukas T.
Czech Republic
December 15, 2014
they don't speak English, there was no hot water
they don't speak English, there was no hot water for a few days, very poor Internet connection. extremely cold temperature in the lobby

kiu M.
December 05, 2014
room description is not honest
ok hotel, newly open,
not very happy because I book a suite with 2 rooms and when I arrive, they gave me a room with no second room. need to pay for a second room. please check clearly when booking.

Alvin W.
November 12, 2014
Stayed in Lotel
Clean, Safe and quiet
It was restful, but the area that hotel is in might be dodgy towards the later part of the night

Juanita B.
October 22, 2014
Clean, Modern & Smoke-free
Totally smoke free interiors, clean & modern
A rare find because each Guest has to pay deposit for maintaining Smoke free rooms. I went to other hotels & Non-smoking floors still reeked! Rooms are very clean and well maintained. Staff are helpful & attentive. Location slightly tricky for Taxis because of U-turn to entrance.