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Very good 7.8
Based on 1445 reviews

Recent customer comments

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Very good

based on 1445 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 8.1
  • Food/Dining 6.6

Sumo T.
January 31, 2015
good renovation
very good to stay within 11 years, they did well renovation except aircon

Vicky T.
January 30, 2015
multiple time visitor
location, spacious
we stay at new harbour service apartments everytime we go to Shanghai because the rooms are spacious with living room and dining area, plus the subway, restaurants, and convenient stores are nearby

Ellen J.
United States
January 29, 2015
Great choice for extended stay
Good location to subway; Friendly & experienced staff; Clean and spacious room
Hotel is very convenient to subway, People's Square, shopping, restaurants. My suite was spacious, bright, very clean with very good internet. The washing machine ensuite and self-serve laundry are a convenient added value. The staff are friendly and helpful.

Chee C.
January 22, 2015
Spacious Service Apartment
Spacious, Convenient and Comfortable
The staffs are helpful and the rooms are better than expected. In general everything is good.

January 20, 2015
good location
good location , easy to go to shopping mall, easy to get transport
My family and i were very happy to stay in this hotel because it ia near to the shopping center..

Glenn T.
January 20, 2015
Clean hotel but unresponsive staff
1) Near many tourist spots like Yuyuan Garden, City God Temple, The Bund. 2) Overall areas like the hotel lobby, corridors & bedrooms are very clean. 3) Many cheap eating places around it.
Me & a colleague shared a two-bedroom unit which we found extremely clean & well-kept. However we find the bell-boys at the hotel lobby really unhelpful, as upon arriving & departing the hotel, not one offered to help with our luggage. They just stood there talking among themselves while looking on at us.

Jorn K.
January 08, 2015
Good value for money
location, location, location
The rooms are old with a need for an upgrade, but all the amenities one needs are there and the room rate with respect to its location is unbeatable. I will stay there again.

nenad P.
January 05, 2015
good location
location, nice staff, parking
for one night in Shanghai a Hotel gives everything you need. Is very close to Nanjing shopping street, fake market, People Square,etc..

Hong S.
January 04, 2015
The Shanghai experience.
convenience to food and shopping
Stay was pleasant. Hot Water erratic in mixture. Corridor could be upliftrd with a coat of new paint. Kitchen utensil lacking. Cleaning service excellent. Staff courteous and helpful.

ang W.
January 04, 2015
Centralize and lots of street food
good location with metro nearby .lots of street food which are extremely delicious.
Clean apart with good house keeping