arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 1647 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 6.3

Giovie B.
Philippines
September 15, 2014
good interior
interior, staff, rooms
the hotel is cozzy. i like their rooms. it was spacious. they also have good western food

Mark C.
Philippines
September 15, 2014
Poor Internet
Location
Basically the internet was slow and kept disconnecting.

HEE K.
Malaysia
September 13, 2014
GOOD HOTEL
Clean room,good location and helpful staff.

Lolita L.
Indonesia
September 11, 2014
Good Location
Good location
Overall Ok

kenneth F.
United States
September 11, 2014
Great place to stay anytime
Modern decore, spacious, clean, professional and very helpful staff.
I would recommend to anyone

TAN H.
Malaysia
September 03, 2014
Good location
Good nice n safe
Good

Ho L.
Indonesia
August 30, 2014
nice clean hotel and great location
near nanjing road shopping district
Clean and comfortable hotel in the center area. We could just go by foot to shopping centre

TSANG C.
Hong Kong
August 29, 2014
Good
Clean, Convenient, near subway
Clean, Convenient, near subway

Sohail S.
Pakistan
August 29, 2014
internet is poor staff is not at all eenglishfamil
location
Hmm it was ok not like as we stayed in the other cities of China

Sandy H.
Canada
August 26, 2014
A Smelly Dirty Dump
Pacific Hotel
I stayed in many hotels during my 7 week stay in China. This was the worst by far - the hallway and my room smelled awful. A bad combination of moth balls or amonia, mould and mildew, dirty carpets, smoky. The room smelled so bad we had to leave the window open. When I complained, they offered another, but it smelled just as bad. Plus our view (we were promised a view of the city) was nothing but the top of their sign. We could barely see out the window. The carpets were filthy everywhere in the hotel. The check in was long and irritating as they said they could not find my reservation. I finally had to dig out my own computer to show them the confirmation email - I shouldve walked out the door right then. Its a dump. Dont waste your money