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Excellent 8.6
Based on 198 reviews

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Excellent



based on 198 reviews
  • Cleanliness 8.9
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 7.7
  • Food/Dining 8.4
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Audrey P. from Indonesia
Business travelers
Stayed one night in April 2015
Awesome for Business
Everything
I was in Shanghai for business. Not only is this hotel within close proximity of my meeting venue, but it has everything I needed for a comfortable, convenient business trip. Loved my stay here.
Reviewed August 22, 2015

OH J. from South Korea
Business travelers
Stayed one night in June 2015
good
good location, nice, food
Reviewed June 23, 2015

Pang C. from Hong Kong
Business travelers
Stayed 2 nights in June 2015
Staff is professional
Good location, nice staff &
Reviewed June 13, 2015

Radhika G. from United Kingdom
Business travelers
Stayed 2 nights in March 2015
Stay
conference facilities not great
Reviewed March 31, 2015

Josephine S. from Singapore
Business travelers
Stayed 2 nights in March 2015
a business traveller's perspective
staff, view, space
The staff were very eager to assist and patient unlike many other chinese we encountered elsewhere. We had club access and there was always something for us to drink and eat which is convenient for in between meetings quick bites.
Reviewed March 28, 2015

Oxana S. from Russia
Business travelers
Stayed one night in December 2014
Surprising good....
Staff Performance, Location, Hotel Condition
Surprising good
Reviewed December 31, 2014

Ava A. from China
Business travelers
Stayed 2 nights in April 2014
nice hotel to stay
Nice location, nice hotel room, nice service
Very nice
Reviewed December 03, 2014

KIAN L. from Singapore
Business travelers
Stayed 2 nights in October 2014
Good Location
Good Location, Good food, Good service
Reviewed December 03, 2014

Mandy L. from Australia
Couples
Stayed one night in November 2014
Stunning room with a free upgrade
Perfect view, beautiful room decor, free upgrade
Reviewed November 24, 2014

Daniel W. from United Kingdom
Business travelers
Stayed 3 nights in October 2014
Classy hotel shame about the service in Horizon L
Location, room, views
Nice place really enjoyed the hotel. 2 minor complaints - limo service to and from airport extortionately expensive! Service in Horizon Lounge is poor. Lots of staff but very little action. Busy people don't have an hour to wait around for their eggs benedict guys!! One of the days I even had to leave before it arrived having waited 30 mins and for a top hotel that isn't good enough. I know that all sounds spoilt but these things marred an otherwise terrific experience. I would definitely stay here again but please improve your service...
Reviewed November 01, 2014