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Very good 8.0
Based on 520 reviews

Recent customer comments

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Very good

based on 520 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.5
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

May 23, 2016
Great Location
The location was awesome and super convenient. With loads of malls, and eateries nearby.

Paul S.
United Kingdom
May 22, 2016
5 night stay
Perfect place to explore the city from and relax

Yih H.
May 15, 2016
Nice Room
NIce room , food is nice

Hong Kong
May 04, 2016
Hotel needs refurbishment
The hotel is well located and overall satisfactory. However, the staff lack of hospitality, focus and training on product knowledge. The facilities are ok and could need a new touch. Rooms, bathroom, lobby, restaurants, all seem from the past do not meet the Pullman image.

szu C.
May 03, 2016
love the swimming pool

Ming F.
April 30, 2016
Clean Room
Staff is helpful, clean is reasonably big

Qiu M.
April 21, 2016
Room is big
The room is big, and facilities is excellent.

kwong W.
April 18, 2016
All prefect

See C.
April 16, 2016
Pleasant stay - good location, large room
Good room size. Good location. However reception did not provide us with a non-smoking room even when we specifically asked at check-in and were told it was a non-smoking room. They later changed us to a better non-smoking room. Experience would have been better had the reception done that the first time at check-in

Michael K.
April 14, 2016
Good hotel close to everything
Good business hotel in the heart of Shanghai. Helpful staff. Good organised. Very good breakfast. I would just wish a good bar that does not close so early.