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Very good 8.0
Based on 529 reviews

Recent customer comments

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Very good

based on 529 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.5
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

June 21, 2016
Spacious and clean room. Good location.
We found the room spacious and well equipped. Location was good with many eating places nearby, esp the SML Mall. The metro was a short walk away. Overall, no issues with the service staff.

Jean-Luc C.
June 17, 2016
In the top of its class
Very nice hotel where you find your usual great service available in every other hotels of the chain. Highly recommended

zheng J.
Hong Kong
June 16, 2016
Good value
Good value with good location. Cleanliness is good

zheng J.
Hong Kong
June 16, 2016
good value
Good value with good location.

Sheng Y.
June 08, 2016
Good hotel
Very good location, good service.

Adisak S.
United States
May 31, 2016
Trip to Shanghai
Pullman hotel is good.

Teresita D.
May 28, 2016
Family trip
Hotel was great! The room was big enough to fit a family of 4-5. The CR is great! Security is OK because the elevators are floor specific. 2 min walk from a bank, mall and mrt station (line 9). Geeat! Would definitely go back shoul i be needing a place to stay in shanghai again. Would definitely recommend to firends.

Chun W.
May 25, 2016
overall is not up to the 5 star international standard
The best service I had from the hotel is the bell boy to handle taxi for guests.

May 23, 2016
Great Location
The location was awesome and super convenient. With loads of malls, and eateries nearby.

Paul S.
United Kingdom
May 22, 2016
5 night stay
Perfect place to explore the city from and relax