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Excellent 8.4
Based on 292 reviews

Recent customer comments

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Excellent



based on 292 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Staff Performance 8.5
  • Value for Money 8.0
  • Food/Dining 7.3

7 Tikan T.
Australia
March 14, 2016
7.4 rate
location

7.7 dave N.
Singapore
January 27, 2016
Great location. Value for money.
Location. Accessibility. Convenience.
Location is great as it close to a subway interchange that will bring you to most places. Hotel is conveniently located next to shopping mall, given one easy access to food at the basement. Room is ok but furnishing looks a little old and dull. Perhaps of the number of rooms available, the lobby often looks crowded and packed, make one feel a little chaotic and rushed. Staff service level is not consistent. Front desk experience has good quick and good. Concierge service staff seems to quickly brush you off with information and doesn't simile at all.

10 Jing L.
Norway
January 06, 2016
Great stay !
Location , service and The view !
Really a great stay ! Thank you !

7.3 S C.
Hong Kong
December 23, 2015
nice stay with family
location, room condition and service
comfortable and convenient

5.3 d C.
Philippines
December 07, 2015
terrible buffet breakfast
location,
we had a terrible stay and will not stay in this hotel again. terrible food choices of buffet breakfast. all preservative meat like sausage, ham, etc. no japanese corner for a five star hotel. the radisson blu pudong is way much better. the bed where we stayed is not comfortable, had a very painful backache. hope they will take these into consideration especially the breakfast. location is best, staff are very helpful.

8.7 Syed H.
Malaysia
November 27, 2015
Excellent hotel
Clean, comfot bed with a very good location
Overall was good but the staff need to be more customer oriented. You should give best service to client by offering n giving more courtesy in serving them. When I first arrived at the hotel nobody were there to assist me carry my luggage. This scenario very rare for me to experience in a 5 star hotel because the 5 star hotel will always give their best service.

9 MELVYN M.
Philippines
November 22, 2015
Very nice
The location to most attractions are very near, their service is very good and they have a rotating sky bar.
Very happy and satisfied.

8.3 NIno B.
Philippines
October 25, 2015
nice hotel, good location
location, good service, good price
pleasing, we had a good experience

10 Sobkiewicz A.
Canada
October 09, 2015
Very good
Clean, nice room, great staff, location
Great, would stay again

8.3 khin Y.
United States
September 24, 2015
Great location. Walking distance to Metro.
Location
Comfortable