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Recent customer comments

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Very good



based on 790 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Staff Performance 7.3
  • Value for Money 7.3
  • Food/Dining 6.4

7 Chen H.
Singapore
May 19, 2015
Nice Location!
Nice Location, Clean and Quiet
The hotel is well located at the Hong Qiao area, close to the exhibition centre, however, not much dining places or activities near by, a total business hotel with sufficient facilities and comfort to let you rest after a day's work.. A rather aged hotel but still well kept with a convenience hotel and Bank of China next to it..

8.3 Marcus Y.
Singapore
April 26, 2015
VPN Woes
nil
unable to work fm VPN even Internet was available. Had to go out of hotel to a food outlet at shopping mall to hook up VPN through the food outlet's internet. Throughout my 2 night stay, I cannot access my emails. Although the hotel has provide the provision for VPN, it is not working. Better stay at another hotel cos the hotel staff will give you the same reasons that they have already provide the service. But in reality, it doesn't work

3 Vera H.
Indonesia
April 07, 2015
nightmare
Worst experience ever. ROom was dirty and bathroom was a nightmare.

4.7 Lian M.
Thailand
March 12, 2015
Not a 4-stars hotel
Standard room,Stinky Linens,Helpful VIP concierge

9.7 Franchelle E.
Philippines
November 17, 2014
good location and great staff
location. value for money and staff
I will definitely come back here.

8 Richard L.
Australia
November 14, 2014
Very good
food and location
very good service and location.

6.3 HOSOI H.
Japan
October 28, 2014
Satisfied
Shower Toilet, Location and other facilities
Good hotel in general. I don't see anything negative. I just wish more staffs can speak English or Japanese.

8.7 soon T.
Singapore
September 01, 2014
good
nice room
great

5 Chris D.
Australia
August 28, 2014
Tired and mouldy smell
Location
Arrived very late, receptionist was very short and unfriendly. Room on non smoking floor had filthy old carpet, wall was mouldy from leaking water from bathroom. This hotel is a 3 star at best.

8.3 Sin T.
Hong Kong
August 18, 2014
Great place to stay, worth for what u pay foe
Great customer service, great locations, high security
Great holiday , nice high security hotel, great customer service , but room service food is very bad, not worth the money, but they do have a lots of jap rest around so that's not a problem, close to the air port, and close to alots of shops, they also get taxi for u so U dun need to stand on the said of the road and try to get one urself.