arrow-up-icon Get points on your miles program!
Back to hotel info

Very good 7.0
Based on 1821 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1820 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 5.8
  • Location 7.9
  • Room Comfort/Standard 6.9
  • Service 6.6
  • Value for Money 7.6
  • Food/Dining 5.9

5.7 Rachel Y.
Taiwan
February 25, 2016
Poor Maintenance
The location is good.
Stayed for three nights. Floor tiles in shower came off, houskeeping decided to ignore it. Drain blocked, housekepping decided to ignore it. Carpet's got dirt and ripped from entrance to hallway, the whole hotel decided to ignore it.

7.6 Lee D.
United States
January 23, 2016
Good hotel for the money spent, clean and efficient. Will come back again.
Lobby area need a bit more organize

8 James D.
Canada
January 17, 2016
value, Location and Comfort
Location, Comfort, Cost
Clean, well located hotel that meets the needs of a weekend traveller.

5.7 Seonyoung H.
South Korea
January 02, 2016
Not bad
Location/Location/Location
Overall, it is value for money. Considering the location, which is close to Xintiandi, it is almost impossible to find such a hotel with this rate. The room was small but the cleanliness was not bad. Bathroom was clean and the sheet was not bad. Downside of this hotel is the staff was very unfriendly. The staff members were unprofessional--There was a group check-in before me and although there were two staff at the front I still had to wait for 15-20 minutes. I've asked non-smoking room, however, because they were overwhelmed by the group check-in answered me saying 'we do not have any smoking room'.

9 Arman A.
Australia
December 28, 2015
Nice hotel
Good value , good location , quiet
We stayed for three nights It was very cosy and quiet Definitely will go back

5.3 kathryn P.
United Kingdom
December 22, 2015
Great location to get around
Location, easy to find.
The check in and check out process took forever, I am not sure why. The location was great to explore from on foot and easy to get a taxi. Lovely area to stay and would happily stay again even though the room was a little grubby, the linen was clean and as was the general hotel.

7.3 Thomas L.
Hong Kong
December 21, 2015
Comfort Stay
location, price, cleanliness

7.7 Hoi C.
Macau
December 14, 2015
very good location at FFC
near to subway, near to FFC, big room

6.7 Ioi C.
Macau
December 13, 2015
Nice stay
Good location, clean, quite
It was only a short stay but nice

6.3 SiewHong C.
Singapore
December 10, 2015
Staff has attitude problem
Great location.
Wifi single is poor. Reception staff was rude. Good location near shopping & business center.