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Very good



based on 1464 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.6
  • Location 7.4
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.4

Willie L.
Singapore
December 04, 2012
Lovely hotel and service with a smile
good location
NO WIFI::: I have stayed at this hotel many times and find it to be good value and a good location. Like many hotels in China guests have to put up with strange processes like having to pay up front for services you may or may not purchase (deposit).We could not charge a meal on the 4th floor restaurant as our deposit was not enough?? When we complained at reception we were told that the restaurant does not belong to the hotel.

Derek M.
Australia
December 03, 2012
I like this hotel and i like the location
best position at a good price
I have stayed at this hotel many times and find it to be good value and a good location. Like many hotels in China guests have to put up with strange processes like having to pay up front for services you may or may not purchase (deposit).We could not charge a meal on the 4th floor restaurant as our deposit was not enough?? When we complained at reception we were told that the restaurant does not belong to the hotel.

Susan M.
Australia
December 03, 2012
Generally very good
location
This was a repeat stay as this hotel is usually excellent. This time there was a problem in charging meals to the room as the restaurant on the 4th floor is not run by the hotel. Staff were confused about procedure and this resulted in a spoilt evening.

John W.
United Kingdom
December 03, 2012
Location not great, rooms fine though
Reasonable enough rooms
No river view, in fact a view of a building site. Also the location is not great - it's a very long walk to the Bund. Just a very average hotel...

Tom K.
Australia
November 26, 2012
Good hotel but a bit far from city center
Spectacular city views
Good value for money, I was upgraded to a executive suite at no extra cost because deluxe king rooms were fully booked out. Hotel has no central heating system so had to request for a portable electric heater which worked ok, apart from that I enjoyed my stay.

HON L.
Malaysia
November 24, 2012
Pleasant Stay
Location is just near to places of attraction!
1). Room is big 2). Clean and freindly staffs 3). Location is very near to Bund

Susan M.
Australia
November 24, 2012
Convenient and pleasant
great staff
This hotel is consitently good. The breakfast has a great range of Chinese and Western food, staff are attentive and the rooms are clean and well decorated.

Roland T.
Australia
November 20, 2012
Great hotel with excellent service
Rooms facing the River give impressive views of buildings like Pearl Tower and the many cruise vessels that sail up and down the River in the evenings.
The room we occupied was very comfortable. However the Management can be more generous with the daily issuance of coffee/tea bags. We were given daily only two coffee and tea sachets. The bath towels issued daily were not really dry (but they were clean). There were problems getting to the Hotel as the road leading to the Hotel lacked good directional signboards. It would be good if the Hotel name can be displayed in big bold signboards for all to see. But there are positives about this Hotel. It is within walking distance to the Cruise Centre, to the Bund and to the Gardens.

Kok N.
Malaysia
November 20, 2012
good location for the night lie
location
good hotel but bad service. the location is good if you ae a clubber. the room is clean. but the service, from the door to the reception to the room service, one word...BAD only the cleaner know the manner

Anderson E.
United Kingdom
November 19, 2012
Great Location
Easy for travelling
Quite nice hotel and good chinese food, service is good, most staff are helpful even difficult for the English language.