arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 1455 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1455 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.6
  • Location 7.4
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.4

4.8 Peter C.
Singapore
May 04, 2016
Feedback
Wifi is poor and staff is unfriendly, almost unwilling to help...

5.2 deb F.
Canada
May 01, 2016
Old hotel needs updating
Dirty carpet, dusty under bed, very small room.

6 Yushan T.
Taiwan
April 30, 2016
Got upgraded to suite, nice room.
...

7.6 ibrahim A.
Jordan
April 16, 2016
AC problem
The air condition very bad you can't adjust Rome hot they bring fan but so bad AC system

7.2 Jian K.
Malaysia
April 10, 2016
Solo traveler
Location is strategic and walking distance to Chenghuang temple. But to The Bund (Wai Tan) is slightly some distance to walk. Overall is still ok.

7.6 Khine T.
Singapore
April 08, 2016
Value for $
Location , Easy access to the bund

10 Suk L.
Malaysia
April 08, 2016
Location wise, nice view
Everything is decent =)

9.6 Danny T.
Australia
April 07, 2016
Very happy
great experience. clean room, easy access to main turistic places. The staff was helpful. Definitely will go back

8.8 Gail H.
Canada
April 02, 2016
Nice Stay
We stayed this hotel for 10 days. We have three adults and stayed a family size room. We found the size of the room was very comfortable and the bath room size is also very good. Overall, we found the hotel addressed our requests attentively. Location is reasonable, it is walking distance to bund and yuyuan garden.

7.7 Vivian A.
United States
March 25, 2016
Charming-but uncomfortable
Location, location, the staff
Very good location and great staff. It was March 2016- a warm and very polluted day. Windows opened a tiny bit and no breeze. No Air Conditioning! But the worst thing was the bed. Only a giant comforter (so hot) on what felt like a box with a mat! I've been around some if this world and this surprised me. Shanghai and this bed. Four days. It was a beautiful hotel with a great location and a rock for a bed. The Bund begins across the street by the Indigo Hotel (that likely gas nice normal beds). You can walk continuously for about 3miles to the end of the waterfront. We walked it two days in a row. The whole thing-and we're seniors! It's wonderful. So location kept us there. Also, Yu Yuan Gardens are just a few blocks, with great shopping there AND along the way. Find Cool Docks for a variety of great restaurants. Also walkable.