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Very good 7.8
Based on 606 reviews

Recent customer comments

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Very good



based on 606 reviews
  • Hotel Condition/Cleanliness 7.9
  • Location 8.9
  • Room Comfort/Standard 7.9
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 7.1
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vincent P.
Australia
November 02, 2011
lovely hotel and great location
convenience hotel
It is in Nanjing lu which is very centralize to everything such as shopping, metro station, catching a taxi to the Bund within 5-10 minutes and is not too far to Cheng huang temple. Catching the metro (about 8 station to the world expo site.)Nearby, there are lots of good restaurants.

Marie-Laure L.
Canada
October 25, 2011
lovely location with a good service-
location
convenient location with well trained staff. nice lobby

Penghui K.
Singapore
October 24, 2011
Good location
Good service
since the hotel was build many years ago, even standard rooms are pretty big, very comfortable. mandarin staff are very different from general in shanghai, very nice and polite, well trained. the hotel provides lots of different services to enhance the stay of the hotel guest, example like the "shanghai hairy crab buffet" which is very convenience for the hotel guests. there is also a spa down stairs, if you feel very tire after a long trip, you can just go their for some message. they also have wifi inside each room, so i can use my ipad 2.

Rene G.
Switzerland
October 22, 2011
professional service
lovely rooms, good dining
conveniently located next to exhibtion center, was there for two days only with no sightseeing or shopping, although the hotel is nearby such facilities...

Arthur N.
Switzerland
October 21, 2011
Great location but "worn-out" rooms
Location
First the positive: - Very good location on the shopping district of Nanjing West - A lot of good restaurants in the nearby shopping malls - Efficient check-in and well English spoken staff at the front desk - Rooms are clean and with amenities as it can be expected - Most of the rooms have a nice view to the Nanjing Road - Breakfast at the coffee shop was decent with an international choice of food - Service personnel is friendly and accommodating - Efficient check-out and concierge service The negative: - Quite expensive for the standard of this hotel - Noise from the traffic of the Nanjing Road due to the old construction of the windows (insulation) - The Interior appears a little bit worn out and old fashioned - Carpet in the rooms is stained and need to be replaced - Small beds with very hard mattresses (we've had back pain after a 6-day stay)

Li S.
Hong Kong
October 19, 2011
Good hotel with best shopping location
Good service and convenience location
since the hotel was build many years ago, even standard rooms are pretty big, very comfortable. mandarin staff are very different from general in shanghai, very nice and polite, well trained. the hotel provides lots of different services to enhance the stay of the hotel guest, example like the "shanghai hairy crab buffet" which is very convenience for the hotel guests. there is also a spa down stairs, if you feel very tire after a long trip, you can just go their for some message. they also have wifi inside each room, so i can use my ipad 2.

Jon H.
United States
October 16, 2011
Great location and comfortable rooms
Location, location, location
Great location on Nanjing lu. Although perhaps a little dated, the hotel is quite nice and the rooms are perfectly acceptable. Decent dining options in the hotel but plenty of options nearby as well. Excellent spa experience.

Ken M.
Japan
October 15, 2011
Great location and worst money for
Location
Great location with great value. Hotel room is not very clean, sometimes moldy in the bathroom bad worse money. Great location and good breakfast.

Ian T.
Australia
October 15, 2011
clean comfortable rooms- friendly helpful staff
staff friendly/central to my work
no problems with the hotel ,room or service The bathrooms have become dated and need upgrading -

william C.
Indonesia
October 13, 2011
Good location & good services
I don't really use the facility
Like everybody would say the brand actually sells itself! But what i like the most for a business trip would be the location & hotel breakfast, this hotel offers a superb location, unfortunately the breakfast was a so-so, the room was clean & the towel was fresh.