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Excellent 8.2
Based on 1174 reviews

Recent customer comments

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Excellent



based on 1174 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 7.3
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Matthew S. from New Zealand
Families with older children
Stayed one night in July 2016
Hard to beat this in China. Great Hotel
Best location in Shanghai. Best Breakfast of all the hotels we stayed in. Club room on top floor has great views of the city.
Reviewed July 27, 2016

PEICHIH H. from Taiwan
Solo travelers
Stayed 2 nights in July 2016
Good service but noisy...
Service is good. However, the room (EXECUTIVE SUITE) is not really sound proof. I could hear people walking on the upper floor at 7 in the morning, and people preparing things. The walls didn't do no good. It sounded as if there were people working right beside me with only a thin layer of cardboard inbetween......
Reviewed July 26, 2016

Min-Nan N. from Taiwan
Couples
Stayed one night in July 2016
Very nice
I will live again.
Reviewed July 24, 2016

Matthew S. from New Zealand
Families with older children
Stayed one night in July 2016
Great place. Bed very hard but otherwise perfect, right in the centre.
It was very hot and if it had a pool it would have got 10 out of 10.
Reviewed July 24, 2016

Jek W. from Singapore
Families with young children
Stayed 4 nights in July 2016
Nik
Nil
Reviewed July 19, 2016

Brian H. from United States
Couples
Stayed one night in July 2016
Excellent place
Nice room. Free Wi-Fi, mini bar, pool. Concierge was very helpful. Decent prices for laundry. Had a room on the 27th floor - Nice view. Only weird little complaint is that they pump in some heavy perfume into the lobby. Some might find that enjoyable, but I found it to be a little intense and wanted to leave the lobby as quickly as possible. The rest of the hotel did not have that smell.
Reviewed July 17, 2016

Katherine G. from Philippines
Couples
Stayed 2 nights in July 2016
Excellent
Perfect stay but breakfast is not included
Reviewed July 16, 2016

petty C. from Indonesia
Families with young children
Stayed 3 nights in July 2016
holiday with family
Good location
Reviewed July 16, 2016

Heong L. from Malaysia
Business travelers
Stayed 3 nights in June 2016
Good location
Very close to the Metro, near shopping areas and the Bund
Reviewed July 10, 2016

Suet P. from Malaysia
Business travelers
Stayed 5 nights in June 2016
Location
Good location just next to Nanjing Road.
Reviewed July 04, 2016