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Recent customer comments

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Very good

based on 187 reviews
  • Cleanliness 7.5
  • Facilities 8.8
  • Location 7.9
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 5.7
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KOON C. from Hong Kong
Business travelers
Stayed 3 nights in April 2015
Convenient location. Friendly Staff.
Location, efficient service.
The property is now under renovation. The manager has provided ear plugs in the bedroom. I did not experienced any noise during the stay except from the horns on the street. Convenient location - Subway Line 9 is just across the street. Efficient service and friendly staff. Will stay again.
Reviewed April 19, 2015

YANGHEE S. from South Korea
Business travelers
Stayed 2 nights in March 2015
Great apartment hotel
Location, Many rooms and budget
It was comfortable stay at the Somerset Xu Hui Shanghai. But you'd be better to carry your own map because no one, even taxi driver, didn't know the exact location.
Reviewed April 14, 2015

sock T. from Singapore
Stayed 2 nights in March 2015
impossible to stay, apartment under renovation
Bad, breakfast very limited, cafe rundown. Impossible to stay as hotel under renovation very noisy, selling continous, from 8am till 6pm, so if u need a little rest in between, not possible .
Reviewed March 21, 2015

rajeev P. from India
Business travelers
Stayed 3 nights in February 2015
Value for money
Location,proximity,value for money
Reviewed February 14, 2015

Hoi W. from Hong Kong
Families with young children
Stayed one night in December 2014
reasonable price ~ 4 stars hotel
Convenient, Comfort and Easy to Access
Reviewed January 02, 2015

Kian O. from Singapore
Business travelers
Stayed 3 nights in May 2014
Definitely competent, and serviceable
Large rooms,
Taxi driver had difficulty finding the place; maybe more an issue with the taxi industry than the hotel. Room was fine. Small-ish living space compensated by competent bedrooms. Quiet.
Reviewed December 03, 2014

Kyle K. from United States
Business travelers
Stayed 3 nights in October 2014
Nice and spacious service appartment
nice location, clean and spacious
Reviewed November 26, 2014

leung A. from China
Business travelers
Stayed 3 nights in September 2014
Close to centre
close to downdown,big,cheap
Room is big but is old, smelly and construstion going on outside noisy!
Reviewed November 18, 2014

SIN C. from Hong Kong
Families with young children
Stayed 3 nights in October 2014
Wrong address and phone number
1) big room 2) clean
The printing provided wrong address and phone number thru the information is consistent as on website. It took 4 hours to get someone direct us to hotel as no one knows how to get there. The place is big and clean. However we were very disappointed with spending 4-hour to look for this hotel. Agoda and hotel said to check what happened. Not sure if they get information corrected. Please be careful when selecting the hotel, better call to double check the information is correct.
Reviewed November 10, 2014

sulaiman W. from Indonesia
Stayed 6 nights in October 2014
good location , nice and clean rooms, good price,
good location, good price, easy to find, clean room helpful staff
it was good, its very near to go anywhere,
Reviewed November 04, 2014