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Recent customer comments

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Very good

based on 1515 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 5.8
  • Location 8.3
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.9
  • Food/Dining 6.5

7.2 KIM E.
South Korea
May 06, 2016
location was good
stay one night. location was good but night time I feel not really comfy.

6.8 Kian T.
April 18, 2016
Excellent location but cleanliness can be improved
The location of the hotel is excellent. However, the room cleanliness can be improved. Front office staffs can speak English well. Other staffs are helpful as well.

8 eric S.
April 03, 2016
Great location. Few steps in metro east nanjing
Be sure to eat at yangs dumpling! About 150metres from the hotel

6.8 Rebecca L.
April 04, 2016
Great position
The staff were not particularly helpful and I couldn't understand why we needed to pay a deposit to use the wifi. Otherwise as a base to visit Shanghai it's in a really good position and has great views from the rooms.

6.8 Hor C.
April 03, 2016
Good location
I like the location and it's room rate meet my budget. The hotel is kind of 3 star although it is stated 4 star. It takes 15 to 20 minutes walk to the Bund and about 5~7 minutes walk to Nanjing East Road walking street. Appreciated the staff's offer to book taxi to the airport upon our checking out as we check out very early. We reached the airport less than an hour.

10 John S.
March 31, 2016
So much more than 7.6!!!!!
The question was, "Fellow travellers rated the Riverside Bund Hotel in Shanghai a 7.6 - Do you agree?" I don't agree. It is at least an 8.6. Great Location, Sweet rooms, and great staff. Who could ask for more?

7.6 douglas O.
United States of America
March 28, 2016
good hotel near the Bund
Good value for the cost; spacious and clean room; a few English channels on the TV; friendly and helpful staff; must climb 10 steps to enter hotel; AC was poor (room was always hot)

7.7 HaEun B.
South Korea
March 25, 2016
location good
location location location
location is good,

4.8 Ween T.
March 23, 2016
Dusty room
Room is dusty and sheets have weird hairs on it

7.3 Lai L.
March 23, 2016
not a bad hotel
Centralized location, value for money
15mins walk to subway & Nanjing east road. I stay there for 2 nights on 18 Mar & 20 Mar. Different room at diff location. 2nd room was better with a night view of the Bund and hotel staff were quite friendly and helpful.