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Recent customer comments

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based on 1238 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.4
  • Location 7.7
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 7.2

shibo Z.
United Kingdom
September 19, 2015
great location to the tube and airport

Yun Y.
Hong Kong
September 17, 2015

david B.
United States
September 08, 2015
Front desk attendant-Candy Wang. Room design cleanluness
Everything was a 10, but AC wasn't very good. I guess some like it hot, And finding utensils at breakfast was challenging. Never got OJ, or coffee.

Chun N.
July 20, 2015
Generally Good Standards
1) Staff are well trained

South Korea
July 06, 2015
Good for location at pudong airport
location, clean, fancy
I stayed for 1 night for my business at pudong airport. I guess it's the best hotel near the airport. Good value, good rooms, good staff. But there are not much things to do near the hotel. But there is MacDonald.

June 08, 2015
Close to airport
close to airport, close to airport, close to airport
I guess this could be the nearest 5-star hotel from Pudong International airport. It is a good choice if you are looking for a good break from flight transit. But if you are thinking to stay here and in there meanwhile travel around shanghai, this might be a good choice, cuz there is really nothing around and it is one and half hour taxi ride away from downtown.

Yumi Z.
United States
June 05, 2015
Great hotel close to airport and subway station
Helpful concierge, location and close to airport
It was a great experience. The hotel is about 25 km from the pudong airport, and you have to reserve a shuttle by calling beforehand. Our room was very roomy with a gorgeous bathroom. We did not have their breakfast, but there is a McDonalds right outside, so you can get coffee and sandwich without spending s lot of money. The subway station is just a block away, so you can easily get into center city by hopping on a subway. For the shuttle back to the airport, make sure you call a day in advance to reserve the time. The concierge was very helpful in getting our luggage sent and received, and finding places to get our errands done. We really enjoyed our two nights stay there! Would highly recommend!

sanghee L.
South Korea
May 26, 2015
not bad
position good

May 22, 2015
Nice hotel but a little pricy
The staff at check in is very friendly and provided excellent service. The room is clean, nice and feel comfy. A good location near to airport.

Lalana A.
May 21, 2015
Room is spacious and clean .decent breafast