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Recent customer comments

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Excellent



based on 1246 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.2
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Alexander T. from Malaysia
Business travelers
Stayed 3 nights in June 2016
Services is getting bad
Services is getting bad. Ask for airport transfer but the bus didnt turn up and never ask you to take a taxi from the airport to hotel. Imagine the taxi queue is 300++ people in line queing for it. It took me 1 hour because of their ignorant service. Call them to reschedule the transport but they turned me down . A During checking in people was cutting queue and they served them first because those are local chinese.
Reviewed June 16, 2016

HUNG L. from Hong Kong
Couples
Stayed 3 nights in June 2016
Close to Shanghai Disenyland
Pros: Close to Disneyland Price reasonable Starbucks in lobby Free shuttle to airport Cons: Just okay breakfast Far away from city center
Reviewed June 06, 2016

Cornell M. from New Zealand
Couples
Stayed 2 nights in June 2016
good stay but some disappointment
Everything is nice ,except for one silly uncle knocked our door at 10:30 pm for delivering drinking water even we didnt order......
Reviewed June 05, 2016

wing H. from Hong Kong
Business travelers
Stayed one night in May 2016
not bad
not bad
Reviewed May 30, 2016

Sethumadhavan P. from India
Business travelers
Stayed 2 nights in May 2016
Good
stay was comfortable
Reviewed May 28, 2016

Patrick L. from Hong Kong
Business travelers
Stayed 2 nights in May 2016
Overall comments
Not far from Pudong Airport. Not far from Luong Yang Road new Exhition Center. Buffet, during the week days, is quite reasonable. Overall is a nice hotel; would recommend this hotel.
Reviewed May 28, 2016

Cherral T. from Singapore
Families with young children
Stayed 4 nights in May 2016
First time
Good location. MacDonald is just around the corner and there is a Starbucks coming up soon. Breakfast choices can be improved.
Reviewed May 28, 2016

Alexander T. from Malaysia
Business travelers
Stayed 2 nights in May 2016
Pleasant stay
Is good if you are working nearby. Nothing much in the area. No sight seeing and far from city center Nearest metro was 7 minutes walking distance.
Reviewed May 15, 2016

shibo Z. from United Kingdom
Solo travelers
Stayed one night in April 2016
Good for catching a flight
I am a returned guest. The room was still very good. The front desk was not as helpful as before, though different staff.
Reviewed May 15, 2016

Thomas P. from Switzerland
Business travelers
Stayed one night in May 2016
Good situation
Big room and the hotel is 15 min ride by shuttle bus from Pudong airport
Reviewed May 15, 2016