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Best Western Felicity Hotel

1085 Heping Rd., Luohu-Luohu Railway Station, Shenzhen, China 518010 (Show on map)

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Hotel Area: Luohu-Luohu Railway Station Number of Rooms: 541
Free Wi-Fi

Recent customer reviews

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7.5

based on
1224 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1224)
Derek E. Couples United Kingdom, January 13, 2013
Great service

Good view, convenient location
9.7
This hotel was great. Just 5 min walk from Lo Wu station. Very helpful desk staff arranged a wonderful night out for us. Would stay again.
Brian H. Solo travelers Australia, January 12, 2013
Good Hotel

Nice Rooms, Clean, Efficient service.
8.3
Good Hotel. Booked Executive Type room. Good Size, well laid out and appointed. Breakfast was a little basic but good and sufficient. Not too close to town, but with Taxis so cheap and plentiful, it wasn't a problem. All in all, a good exp[erience.
Yoke W. Couples Malaysia, January 10, 2013
great hotel with convenient location

located next to the central train station and mrt
8
very pleasant stay and ease of getting around shenzhen through mrt.room is clean and heating is nice and comfortable
Ming Z. Solo travelers Singapore, January 08, 2013
old hotel

close to Railway station
6.3
the room i booked was superior and it was very old example crt tv, old lamp etc. however it is clean. the price is consider expensive. closed to railway station. just across the road. they took more than 15 hours to confirm with agoda about my booking. i check in 9pm, and upon checking out at 12 noon they told me they still cannot confirmed that my booking was paid. thus holding my deposit.
Anja V. Business travelers Slovenia, January 06, 2013
fine location

close to railway and bus station
7.3
As most of China also in this hotel the staff is not very good at English but they try hard so the help is much appreciated!
Sightseeing/Attractions Tip: Shenzhen is quite spread around with its attractions,very close is Hong Kong which is very attractive for sightseeing and shopping.from the hotel rooms you are overlooking part of its area
Jenny K. Couples Malaysia, January 06, 2013
Value for Money

Great Location
9.3
1)value for money. reception is very helpful & politely 2)wifi only at lobby 3)great location 4)i forgot to bring my i-phone but the house-keeping help me to put on the table...thank you
Shopping Tip: Shopping Tea
Johannes H. Solo travelers Germany, January 05, 2013
Great location, close to border

Location, free parking for hotel guests
8.3
Had to stay in SZ for a quick day trip to HKG, location couldn't be better. Unfortunately hotel is not visible as a Best Western from the street so I had to make a long detour to get back to it after missing it the first time.
Bruce W. Business travelers Australia, January 05, 2013
great hotel and position

handy to everything road rail and customs border as well as shopping
8.7
happy to recommend this hotel as its central and very easy to co-ordinate business shopping or transport.have stayed here many times and will always return .staff are all very conversant in english
Masrina H. Couples Brunei Darussalam, December 31, 2012
Great hotel next to shopping paradise in luohu

near to money changer (bank)
8
very comfy hotel, clean, nice view from our room. just at the back of the shenzhen railway station, less than 5 minutes (walking distance) to the shopping paradise luohu
Travel tip: when shopping in luohu, should bargin at 40% from the orice they offer
Lady F. Families with young children Indonesia, December 28, 2012
Lovely hotel and great location

Very near to Luohu station
8
the hotel is nice and clean enough, just the furniture look little old. for traveller like shopping this hotel is close to luohu shopping market and easy to go anywhere or find out nice chinese food. the hotel has big lobby with nice coffee shop, it's also good for business trip. we'll stay there again if we visit shenzhen.

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