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Very good 7.4
Based on 2731 reviews

Recent customer comments

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Very good



based on 2731 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.3
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 6.6

Nancy C. from Hong Kong
Solo travelers
Stayed one night in October 2015
Comfortable and convenient
Neat, tidy and comfortable
One of the money-worth hotels that would recommend to my friends - comfortable and convenient.
Reviewed October 25, 2015

Kian F. from Malaysia
Business travelers
Stayed one night in October 2015
Nice, clean and value for moneY
Nice, clean and value for money
Reviewed October 24, 2015

susan H. from Australia
Solo travelers
Stayed 2 nights in October 2015
dont go for superior rooms
location, value, location
i always stay at this hotel when i am in shenzhen because it is very convenient - to the metro and especially to the lowu commercial center, which is great for shopping (if you know how to bargain). this time i made a mistake and booked a superior double room - definitely wont do that again. although they say all their rooms are the same size, this was definitely smaller. and older. and uglier, as in more worn out. and noisier (close to the elevator). best to book delux king bed. otherwise all ok - staff are always helpful and speak english.
Reviewed October 23, 2015

Ivan M. from Croatia
Business travelers
Stayed one night in October 2015
Very good
Food, employees, position
Very good
Reviewed October 21, 2015

susan H. from Australia
Solo travelers
Stayed 2 nights in October 2015
location great for shopping
location, staff, price
i always stay here when i come to shenzhen for shopping. it is just over the road from the huge commercial mall, and 2 subway stops from dongmen. the hotel is comfortable enough - not great but great for the price. staff speak english and are efficient and helpful. hotel is clean enough, all in all a good bargain as a hotel.
Reviewed October 20, 2015

CHENG H. from Taiwan
Business travelers
Stayed 2 nights in October 2015
Good hotel, and good location
Location, clean, good view
Reviewed October 19, 2015

Russell R. from Philippines
Couples
Stayed one night in December 2014
Can Smell the Cigartte Smoke Inside the Room
Big and nice room
We book for a non-smoking room but still the cigarette smoke can be smell inside the room
Reviewed October 19, 2015

Isaac H. from Canada
Couples
Stayed one night in October 2015
Excellent Services
Staff helpfulness, cleanliness, excellent food
I can not ask for more!
Reviewed October 17, 2015

Isaac H. from Canada
Business travelers
Stayed 2 nights in October 2015
Great value
Cleanliness, staff helpfulness, excellent food
It was just great, I gave an overall 4 because there is always room for improvement, but I am well satisfied with the service & the food was excellent.
Reviewed October 13, 2015

steven R. from United Kingdom
Business travelers
Stayed one night in October 2015
Close to border
location, price, comfort
I Have stayed in this hotel 8 times and they wont be 9TH, This hotel has been a favourite of mine and 1st choice when im staying in Shenzhen. On this occasion the staff let it down, I stay in around 30 hotels per year and often use best western hotels as they are comfortable, well priced and in good locations. unfortunately now I shall have to look for a hotel group where im not accused of been a criminal, liar and cheat. This is my first bad experience in this hotel and my past visits have been fantastic, the wonderful staff I previously encountered have obviously moved on to better things, leaving behind amateurs in there place. I would like to say to the young porter, thank you very much for assisting me with the inquiries that the reception staff could not, I recommend you apply for the managers job and raise the standard of this good hotel once more, the location is great, food very nice, rooms clean and big. On a final note if you do stay here, please double check everything in your room is as it should be or you could face the wrath of inexperienced manager, now we don't want that do we.
Reviewed October 13, 2015