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Verified traveler reviews

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Very good

based on 2978 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 6.6

September 15, 2014
good location
location conveniece with reasonable rate

May C.
September 15, 2014
Spacious n conveniently located
Very clean and spacious room. Conveniently located next to metro.
Comfortable. Will book again

Cindy N.
September 13, 2014
comfortable hotel
location, clean and comfortable
Generally a good location hotel. We booked a family quad and it was big enough for 3 adults(1 child is 13 years old) and 1 kid. Hotel was comfortable but frontline staff was not very friendly.

ade A.
September 12, 2014
perfect and worth price
1. concierge understand english, 2. comfort and cozy, 3. large room

Lim H.
September 11, 2014
Toilet Smelly, low water pressure , air cond not f
Toilet too small, smelly.

Ming K.
September 10, 2014
Friendly Manager
Attitude of Staff, Beautiful room, value price
The first night i stayed there, my room had bed bugs. I was bitten all over, i went the reception and the manager came out immediately to apologize and switch us to another room also giving complimentary breakfast for the next day. She even went to get medication for me. The next room was clean and i had nothing more to complain. Rest of my days staying there was wonderful. The restaurant is the worse restaurant i ever been to, I was given a sit where a pillar is blocking part of the sit therefore u cant get it. Literally a PILLAR block a table. Slow service and food is bland

Xin S.
September 10, 2014
Strategically located
Literally next to the metro station exit, huge family room and located within the shopping area
Upon check-in, we were informed that the bath tub was faulty. However, we eventually find out that it works so we aren't sure why the receptionist had told us otherwise. The hotel should have, at the very least, provide free bottled water instead of charging us for it. The location is unbeatable though.

Yee H.
September 10, 2014
Convenient location but old hotel
Proximity to Metro, food, shopping
Second time staying here. Was surprised had to pay for drinking water. Room was basic. Vanity top had cracks and carpet was dirty. No breakfast but food aplenty just around the corner. Travellers stay here mainly because of convenience right next to metro station. Will only stay if price is low.

September 10, 2014
Convenient Location
Good Location, Clean & Nice hotel.

September 10, 2014
Dongmen adventure
Location, value for money and internet access
The hotel is conveniently located on the centre of Dongmen, the shopping district of Shenzhen. The hotel is not far away from the Metro station. The staff were helpful and friendly. The room was alright with good internet connection.