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Futian Shangri-La Hotel

4088 Yi Tian Road, Futian District, Futian-Convention Centre & Huaqiangbei Commercial, Shenzhen, China 518048 (Show on map)

Futian Shangri-La Hotel Shenzhen - LobbyFutian Shangri-La Hotel Shenzhen - Reception DeskFutian Shangri-La Hotel Shenzhen - Swimming poolFutian Shangri-La Hotel Shenzhen - Suite RoomFutian Shangri-La Hotel Shenzhen - Suite RoomFutian Shangri-La Hotel Shenzhen - Suite RoomFutian Shangri-La Hotel Shenzhen - Guest RoomFutian Shangri-La Hotel Shenzhen - Guest RoomFutian Shangri-La Hotel Shenzhen - Guest RoomFutian Shangri-La Hotel Shenzhen - LobbyFutian Shangri-La Hotel Shenzhen - RestaurantFutian Shangri-La Hotel Shenzhen - RestaurantFutian Shangri-La Hotel Shenzhen - LobbyFutian Shangri-La Hotel Shenzhen - Pub/LoungeFutian Shangri-La Hotel Shenzhen - LobbyFutian Shangri-La Hotel Shenzhen - Fitness RoomFutian Shangri-La Hotel Shenzhen - JacuzziFutian Shangri-La Hotel Shenzhen - Guest RoomFutian Shangri-La Hotel Shenzhen - Deluxe TwinFutian Shangri-La Hotel Shenzhen - Horizon Club Deluxe RoomFutian Shangri-La Hotel Shenzhen - Horizon Club Executive SuiteFutian Shangri-La Hotel Shenzhen - Horizon Club Premier RoomFutian Shangri-La Hotel Shenzhen - Fook Lam Moon - Private Dining RoomFutian Shangri-La Hotel Shenzhen - Fook Lam Moon Chinese RestaurantFutian Shangri-La Hotel Shenzhen - Roof Garden - Cocktail Set UpFutian Shangri-La Hotel Shenzhen - Swimming PoolFutian Shangri-La Hotel Shenzhen - Shangri-La BallroomFutian Shangri-La Hotel Shenzhen - AuditoriumFutian Shangri-La Hotel Shenzhen - Business CentreFutian Shangri-La Hotel Shenzhen - Grand BallroomFutian Shangri-La Hotel Shenzhen - Zhejiang Room
Fantastic
69 reviews
8.6

we had the lunch buffet and it was fantastic!!!!...

Gavin, Canada 

Futian Shangri-La Hotel Shenzhen - Reception Desk Futian Shangri-La Hotel Shenzhen - Swimming pool Futian Shangri-La Hotel Shenzhen - Suite Room Futian Shangri-La Hotel Shenzhen - Suite Room Futian Shangri-La Hotel Shenzhen - Suite Room Futian Shangri-La Hotel Shenzhen - Guest Room
Futian Shangri-La Hotel Shenzhen - Guest Room Futian Shangri-La Hotel Shenzhen - Guest Room Futian Shangri-La Hotel Shenzhen - Lobby Futian Shangri-La Hotel Shenzhen - Restaurant Futian Shangri-La Hotel Shenzhen - Restaurant Futian Shangri-La Hotel Shenzhen - Lobby
Futian Shangri-La Hotel Shenzhen - Pub/Lounge Futian Shangri-La Hotel Shenzhen - Lobby Futian Shangri-La Hotel Shenzhen - Fitness Room Futian Shangri-La Hotel Shenzhen - Jacuzzi Futian Shangri-La Hotel Shenzhen - Guest Room Futian Shangri-La Hotel Shenzhen - Deluxe Twin
Futian Shangri-La Hotel Shenzhen - Horizon Club Deluxe Room Futian Shangri-La Hotel Shenzhen - Horizon Club Executive Suite Futian Shangri-La Hotel Shenzhen - Horizon Club Premier Room Futian Shangri-La Hotel Shenzhen - Fook Lam Moon - Private Dining Room Futian Shangri-La Hotel Shenzhen - Fook Lam Moon Chinese Restaurant Futian Shangri-La Hotel Shenzhen - Roof Garden - Cocktail Set Up
Hotel Area: Futian-Convention Centre & Huaqiangbei Commercial
Number of Rooms: 528
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
69 reviews

Value for Money
8.2
Location
8.8
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
9.0
Food/Dining
8.3
All reviews (69)
Stephen M. Business travelers United States of America, March 28, 2013
Decent Hotel

Departure, Location, Starbucks
5
Decent hotel but over priced. Service staff is clueless. Food is poor and the club level is a joke. Way over priced for what you get at this hotel. Dangerious area
Tracy W. Business travelers Hong Kong, February 22, 2013
Great Location and service

Nice room
8
good hotel with great location. the room is big enough and tidy. food are good. the service is very good too. i've forgotten my belongings after check out. i called back hotel after few days and they are so nice to keep it for me. next time definitely i will stay in this hotel again.
Gavin P. Couples Canada, January 20, 2013
Great hotel, great food

we had the lunch buffet and it was fantastic!!!!
10
we had a short stay there, only 1 night, but were really impressed. the rooms are well appointed, the bed comfortable (we slept for 11 hours!!!!), and the service excellent. the buffet is highly recommended, the best i've tried in many different hotels.
Shihhsin Y. Business travelers Taiwan, December 23, 2012
Location is good

Impressive service
8
I was on my period when staying there. The staffs were all nice. They helped me boil hot water and got me analgesics to alleviate my pain. I really appreciated that.
Karen T. Business travelers Australia, December 09, 2012
Nice hotel with good service

good size room, nice and relaxing furnitures
7.7
The hote has nice good size rooms. Very nice view. Quiet area which we like very much. Good for business. Shops nearby. Nice variety of restaurants and not too expensive. Overall impression is good.
Stephen M. Business travelers United States of America, December 07, 2012
Nice Hotel

Clean and Safe
7
Nice hotel and it was clean and safe. Good food on club level albeit the place would be much better if the staff on the club level did not bug the heck out of you for your entire stay. The staff on the club level are nerve racking - as they tend to be very unprofessional and laugh and play around far too much. Please train the local staff is my recommendation.
John M. Business travelers United Kingdom, November 26, 2012
Great hotel and great service

Main entrance
8
I only stayed one night but it was one of the best hotels in the area that I have stayed over the past years.
Shirley Y. Business travelers Australia, October 16, 2012
A great hotel

Comfortable rooms and friendly staff
9
Overall it was a great stay. Enjoyed the breakfast and first class service. One thing I find it difficult to come to terms of is their Shang Palace Chinese restaurant . Given it is a five star restaurant you would imagine linen table clothes with flowers on the table etc, yet it is more like a Starbucks set up minus the music. The food is fine as what you would expect from a five star hotel with the price to match, however there is no table clothes, linen towels, nor flowers and the music is absolutely tragic. Still it is a great hotel with beautiful looking and friendly staff. From someone who is used to Australain service standard it is refreshing to know that there is something called service and someone does give a dam about customer satisfaction.
Hotel Feature Tip: If you have time it is worth a while to stay in horizon floor.
Ting B. Business travelers Malaysia, October 05, 2012
Excellent hotel!

Nice room
10
Great hotel at a good location in the city. The hotel staff service was excellent and the room was a beauty.
Khin W. Business travelers Hong Kong, September 20, 2012
Great hotel.

Grand and convenient.
9
i am usually booked into your hotel under sponsors' names but this time, it was in a rush and i had to book it under my own name. i am glad that you asked for a review because i have a few to mention. i accompany some vip's on their trips abroad and this visit is one of them. your hotel is thus appropriate for my purpose and even my vip's are satisfied with the arrangements and services overall. there would always be some glitches in our trips and hotel stays but your hotel staff always find solutions to them and to the best of my knowledge, there hasn't been any major incidents involving your hotel. please keep it up and i am sure that more good time will time.
 

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