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Grand Hyatt Shenzhen Hotel

1881 Baoan Nan Road, Luohu District, Luohu-Luohu Railway Station, Shenzhen, China 518001 (Show on map)

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Hotel Area: Luohu-Luohu Railway Station
Free Wi-Fi

Recent customer reviews

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9.0

based on
81 reviews

Value for Money
8.5
Location
9.0
Staff Performance
9.4
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
8.9
Food/Dining
8.8
All reviews (81)
Peter T. Solo travelers United States of America, April 26, 2013
Always great hotel

Luxury, good staff, clean
9.7
Have stayed here four times now. Best hotel in Shenzhen. Love the iPod hookup and dimming of room lights for relaxation. Great city views. You will not go wrong with choosing this hotel.
Maxim S. Business travelers Russia, April 24, 2013
A good entry point to Shenzhen

they know English! Excelent location - subway and MixC mall, friendly stuff
9.3
I am a frequent visitor of Shenzhen, so some time ago I have selected this hotel and now using only it in my trips there:) Usually I am going to the Shenzhen via HongKong (MTR) - so Luohu is the best nearest point with fine hotels and good night life. Grand Hyatt is a new modern hotel, modern , clean, good designed rooms. Good pool is outdoors but very good located on the 3rd floor roof. Now I could admit even the pool has a WiFi. So the hotel fixes issues :) The WiFi works good in all hotel area and it is free. It is very useful in case you have forgbuy a local SIM card and need to use Google translate to show the destination to the taxi drivers 1 from 100 could speak english - so Goofgle helps good :) Some mess is with the elevators - but it is just need to remember nearest to the entrance to the pool/spa goes 1-3 floors. Then to the left of them is 2 rows of the "guest rooms" elevators - so I am usually go 1-3 then change to 3-my room floor. It is absolutely not needed to go floor 33 then change the elevator - but you need to carry your room key - guest floors are restricted:) Food is excelent at the hotel - but I have no big chance to eat there except the breakfasts. Business.. There is a biggest shopping mall right installed on the side of the hotel - MixC. Also there are lot of glamour shops around, good places to meet people etc. The hotel's stuff is very friendly, yes - sometimes there is some missunderstanding like daily waking up at 9 am (Housekeeping .. ) but they are learning fast. The rooms are treated good. Always clean, my clothes are placed on the holders etc. I hope to visit this hotel more and more. I like it.
Robert T. Business travelers Indonesia, March 21, 2013
Centrally located and perfect business hotel

location, luxury, class
9.7
Louis T. Couples United States of America, February 15, 2013
Very pleasant highrise hotel

Good location. Modern. Nice breakfast.
8.3
Very modern hotel located near the border crossing at Luo Hu. Near to a major shopping mall, there are multiple eateries around the hotel. The room layout is a little unusual, but there is enough room to relax and enjoy the luxury of a "Grand Hyatt".
Gerald C. Business travelers Singapore, February 01, 2013
Great Hotel

Good service
8.7
Relaxing and classy. Made a very good first impression. Location was good, ambience was fantastic. View was good and service was excellent. All faculties worked and were of good quality. A quiet and private hotel for business travelers. Rooms were of adequate size and we could easily have short meetings.
Gerald C. Business travelers Singapore, February 01, 2013
Lovely Hotel Stay

Great ambience
8
Relaxing and classy. Made a very good first impression. Location was good, ambience was fantastic. View was good and service was excellent. All faculties worked and were of good quality. A Joey and private hotel for business travelers. Rooms were of adequate size and we could easily have short meetings.
Maxim S. Business travelers Russia, November 27, 2012
Good service, modern hotel, convinient location

club program is a good idea!
9.7
I am staying this hotel second time per this year. As a good plus I could mark it has a new fancy style, good service and convinient location (not so far from subway and also taxi drivers are always available at the entrance). Also a territory outside has a big brands shops like Gucci etc, a shopping mall is "installed" to the hotel. Also there are something good to eat places between the buildings. As a minus I could add - a mess with the elevators, also sometimes a key fails there and it is tricky to reach your room. A restaurants on the top floors are super! Very good place to bussiness ppl!
Sanning C. Families with young children Canada, November 24, 2012
Great Hotel and location

Great service, nice room and good location
9.7
This hotel is part of MIXC Mall. However it is not directly connected, thus not shaded for sun or rain. Great room and nicely decorated, but the design is not good for non-close family members to share. The shower room is surrounded by glass, thus visible to other.
Restaurant Tip: The restaurant downstairs "1881" has the best Peking duck. Must try and need to reserve upfront, otherwise 40 minutes wait.
Shauket W. Couples South Africa, October 21, 2012
Fantastic decor,unbelievable design and great serv

The view,the great sky lobby,large rooms with modern design
9.7
great location with the mixc mall right there.close proximity to station,luohu commercial centre for bargain shopping,a really good bargain on agoda.com
Shopping Tip: Theres an excellent outlet mall close to the No 99 club.i think its called MOI outlets
Lindsay G. Couples New Zealand, October 14, 2012
Room fit for a king

Size of the room, the friendliness of the staff and the prompt service
10
As the summary suggests, the rooms were very spacious and he design was very unique. We enjoyed our stay here very much and would be willing to stay again and recommend to friends. The staff were very friendly and helpful. The hotel is located in the heart of Luo Hu district and is very close to shopping malls as well as the Lao jie street market

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