arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.6
Based on 1364 reviews

Recent customer comments

Filter by traveler type
Very good

based on 1364 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 8.5
  • Location 7.1
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 7.0

Sze P.
May 31, 2015
Deserve to stay
Convenient, comfort and new
It's quite good

Melanie L.
May 26, 2015
Couple out for a weekend.
1. Restaurant serving staff was friendly. 2. Cleanliness of the room. 3. Close to lo wu. 10 minute taxi
My spouse and I stayed at this hotel for two nights over a long weekend. When we booked we thought the superior suite would be better than the standard suite. However, we got to see both and the standard suite was actually nicer with a table to eat at and a better view. Our room did not have wifi - in 2015 it is strange to see this. The hotel was conveniently located a 10 minute taxi ride from the immigration port and market. The staff was friendly at the hotel and attended to our requests (advise us on where to eat and shop). Biggest warning: IF YOU ARE FOING TO GET A MASSAGE - do not get one in the hotel. It is a dirty place on the 3rd floor where a "couples" massage is not what you're in for. Let's just say it is much more for those looking for "special" treatment. It was the most awkward situation for my spouse and myself and we ended up walking out - they still charged us full price. When we told the concierge about it they told us that the hotel and the spa are actually not affiliated. Seemed very strange. the dinner server is incredibly friendly and made our nights very special. She greeted us by name and always had wonderful conversations with us. When the room says "non-smoking" but it is equipped with a pack of cigarettes, ashtray and matches - you can assume - be careful when you turn on the AC for the first time. Smoke just blows at you. The doormen were wonderful and always got us a cab quickly while making sure that the driver understood our destination. All in all a good experience but some definite things we wished we had known before we went.

Kin L.
Hong Kong
April 11, 2015

Wing C.
Hong Kong
April 04, 2015
Just ok
just ok
just ok

March 29, 2015
5 star hotel but not the staff
Clean room and great view only
Hotel reception were unfriendly. Luckily it was compensated by the spacious of the room and the hotel location.

Ashfaq A.
March 10, 2015
Poor staff performance!
Couldn't see anything special!

Town C.
February 20, 2015
Very bad impression as items and shirt missing
very bad impression and felt not safe staying

Hiu Y.
Hong Kong
February 04, 2015
Service environment price

Frederick T.
January 29, 2015
Near Mrt
the surrounding

Hiu Y.
Hong Kong
January 27, 2015
Service environment n comfortable