arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.6
Based on 1364 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1364 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 8.5
  • Location 7.1
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 7.0

Cheng Y.
China
December 30, 2015
Is a nice hotel
Room is big, good for Family gathering

Eric D.
Canada
December 28, 2015
Alrigt stay
The room is really spacious. It is designed more like an apartment. Location is good if you intend to cross the border to Hong Kong.
I enjoyed my stay there very much, though my time was limited to only one late evening and the night. Since it is very spacious and designed like a studio apartment, it made me feel at home. I was happy to have different quarters for dinning, watching tv and sleeping. I liked the office style desk I had in the room. I used it to do all my internet things. The one bad thing is the connection was very slow and unstable.

Joseph T.
Malaysia
December 18, 2015
Fine and spacious
Spacious , clean and comfortable
Enjoyable and good privacy .. However not equipped with any kitchen utensils. Not even a spoon for preparing coffee .

eddy K.
Indonesia
December 05, 2015
So so
Staff performance is great and location is easily accessed...

Rubin L.
Singapore
November 23, 2015
Disappointed, used to be better.
Very comfortable room at a decent price, and relatively convenient location.
This is my 3rd or 4th stay at this hotel over the past 3 years. I've always liked it (the suite levels and up) for being reasonably-priced and pretty comfortable rooms. This trip has totally destroyed whatever goodwill from the previous experience. The Wi-Fi was shoddy and unreliable, I had to connect to other rooms. Called for service and no one came up. Reception was god-awful. They're just downright unfriendly now. Congrats for being the first hotel to say this at check-out "okay that's all". What, no "thank-yous" or a decent farewell? Rude.

AIK L.
Malaysia
November 23, 2015
Great hotel especially for business travleller
room comfort, location and staff performance
We are able to conduct meeting inside the room which save our time for travelling around. This enable us to be more efficient and able to finish work earlier than scheduled.

AIK L.
Malaysia
November 23, 2015
great place for business
room comfort, location and staff performance
We had great experience at this hotel and will return for our next business trip in November 2015

AIK L.
Malaysia
November 23, 2015
great place for business
Room comfort, location and staff performance.

TIAM N.
Malaysia
November 12, 2015
Clean, Friendly and Value for Money
Good Location, Cleanliness and Value for Money
I felt absolutely great while stayed at Royal Suites, this hotel gave me a feel of home. It's great to Have such feeling while we were abroad.

TIAM N.
Malaysia
November 09, 2015
Excellent hotel with good customers services!
Good location, Clean , Quiet and value for money
Excellent experienced staying with Royal Suites Hotel, clean, quiet and value for money!