arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 2914 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.3
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Staff Performance 7.4
  • Value for Money 7.7
  • Food/Dining 6.6

6 Wai T.
Singapore
December 12, 2013
shopping
clean just normal

8.3 Hui P.
Singapore
December 10, 2013
Very pleasant stay. Great location!
Now room with wifi, good Chinese restaurant and room is big.
My friends all like this hotel very convenient, no need to take taxi. Can buy a lot of things like clothes, shoes, bags, handphone accessories, etc. Also H&M newly opened. Enjoyed good food with plenty restaurants around. MTR just 2 min. Can access easily to other parts of Shenzhen. Last time wifi only at the lobby but now inside the room too. Value for money!

9 Chong O.
Malaysia
December 10, 2013
great location for shopping & dining
large, clean & great room
The hotel just located beside the 1234 plaza exist of D Lau Jie station. Very near to walking street & shopping central

8.3 CHIEW H.
Singapore
December 09, 2013
Good location and excellent location to Shopping.
1min walk to train station, 15min to seafood street and 1min walk to shopping
Excellent, everything is very smooth and will definitely go back again.

7.7 Chong O.
Malaysia
December 09, 2013
Easy access by MRT & close to shopping locations
clean,large & comfort room
Our trip to Shenzhen was great! We experienced good shopping, dining & visited many tourist spots.

5 TAN B.
Singapore
December 06, 2013
Service is terrible.
Nil
Firstly when my family check in, we requested for non-smoking room but they told me not available.Secondly the air con was down and I asked when it will be ok and they can tell me they don't know. I was wondering why the management did not handle the situation well.I have to requested for fan.It was warm during the night and I have to open two small window inorder to enjoy fresh air. However it was noisy in the day. Lastly I requested for 2 additional towels for my kids and they can tell me they can only provide 1 and the other i have to pay a fees. The whole experience in this hotel is terrible to me and my family.

9.7 Phang C.
Malaysia
December 04, 2013
Very Convinience and strategy location
Huge, clean & good location
Very modern infrastractures, people here very cheerful.

8.7 Tan M.
Malaysia
December 03, 2013
Nice city Shenzhen
Cheaper food ,hotel,transport
Nice location ,price and nearest restaurant Much more place for shopping but must need for discount

7.7 Mindy O.
Singapore
December 02, 2013
Great location, comfortable and clean room
Great location, comfortable and clean room and comfortable and big bed (super single)
Pleasant and enjoyable stay with comfortable, big bed (super single) for a twin room. Great location and hotel is surrounded by shopping and local eateries. Convenient and very accessible

8 goh L.
Malaysia
December 01, 2013
Satisfied
Central location,comfortable,clean
Very pleasure to stay,surrounding with shopping complex.comfortable room with value of money