arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 622 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 622 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.7
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 7.7

cheeghee C.
Malaysia
March 21, 2016
Overall is okay
Room size,location,service
Happy

SIU L.
Hong Kong
March 14, 2016
Fair location
Fair location with sea view room facing Kulangsu; however most kinds of drinks offered at café were unavailable when I was waiting the taxi to airport, a bit surprise for such an international hotel.

Peter W.
Australia
March 12, 2016
Very good but....
One issue, check out is 12.00 but internet service is switched off that morning!!!

ChiWei L.
Taiwan
March 10, 2016
Sea view is great~
Sea view is great~

michel A.
France
March 08, 2016
Wonderful location of a truly 5 star hotel facing Gulangyu island
Wonderful location of a truly 5 star hotel facing Gulangyu island

Leung H.
Hong Kong
February 27, 2016
Excellent hotel
Loved the spacious halls and corridors! Loved the well lit cleansnd very luxurious room!

Li L.
Singapore
February 27, 2016
Spacious & Good Customer Service
Spacious Room, Good Customer Service and friendly staff
Staff was very friendly. Good customer service provided from the bell boy to the front desk to the room service customer. Room is very spacious, very value for the $.

AI T.
Singapore
February 17, 2016
Poor service but comfortable room
Bed, Room, Location
Poor service from front desk staff

Ng W.
Hong Kong
January 25, 2016
Not enough air in the room, its too hot!
Good Location, neat & clean, close to main shopping steet
Not enough air in the room, its too hot!

Law J.
Canada
January 07, 2016
Never failing
Location, Room size, Cleaness
The staffs are very professional and all the facilities in the hotel are of first rate quality.