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2015
Very good 7.7
Based on 1046 reviews

Recent customer comments

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Very good



based on 1046 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 5.9
  • Location 9.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 6.9

David M.
New Zealand
March 14, 2012
Prompt, attentive service
excellent staff, Comfortable rooms
My (adult) son and I were given a warm greeting and all the reception details were dealt with in a professional, friendly manner. Small issues that arose during our stay, such as a blocked toilet and needing and adapter were responded to within minutes and it felt as though nothing was a problem. We decided to have breakfast at the hotel and found it very good value for money because of the variety and quality of food available. We did not need to eat again until dinner! Only suggestion to make is that there should be two coffee sachets provided for two guests and that those stocks are replenished daily. The hotel is a wonderful place to stay. Watching the traffic go around the Bell Tower is an entertainment in itself. We were pleased to find that no traffic noise intrudes into the bedrooms overlooking that busy road.

Dennis S.
United Kingdom
March 08, 2012
Great location with economical rooms
Location and shopping
i had 3 night in bell tower hotel with my wife, it was very nice experience in xi'an. as a historical and busy city, bell tower hotel is quiet and peaceful. they also offer nice food.

Joann H.
Australia
March 05, 2012
Clean rooms in convenient location
Location
Great location right on the Bell Tower roundabout which made it easy to find. Plenty of shopping in the area, including a modern shopping centre and street markets. Rooms had old fashion decor however were clean. Hotel staff were very accomodating allowing us to check in early after our overnight train from Beijing and provided us with interconnecting rooms as we were travelling with our 2 year old. Room service menu was great!

Jakarin H.
Thailand
March 04, 2012
Good Internation hotel in Xi'An
locate on the Center of CITY
Close to interesting place such as Muslim market Bell Tower Drum Tower easily to walk.

Wayne H.
United States
February 27, 2012
Great Location
Location
The best thing about this hotel is that it is close to the bell tower and drum tower and also the bus to the airport. The rooms are okay a lot run down, and smoky but that is normal for China. The worst thing about our room was the curtains were not big enough for the window and we had flashing neon lights shining in our room all night.

Yaqoob A.
Bahrain
February 26, 2012
good location and lovely hotel
near bell tower and market
its second time i been book bell tower hotel , hotel its great i have book deluxe room that its size of room its big the bed was clean the hotel service its best and help for anything you want the hotel have business center if like to use internet or if you want print any paper normally if you have your laptop so you can use internet in your room the hotel have barber shop if you want shaving or need to hair cut the hotel have tourist office if you like to visit any place in xian the hotel its near kfx and costa coffee and pizza hut

Francesca C.
Australia
February 23, 2012
great location but busy road and pollution extreme
location helpful staff
requested non smoking, the room smelt like smoke, requested another room - was promptly accomodated. New room was on very busy street with pollution and noise extreme. Smelt dust in room and also in air conditioning. Breakfast buffet average for a chinese hotel. Cleanliness not good in food area. Staff helpful though and friendly.

LE C.
France
February 09, 2012
Nice hotel great location room ok
location cleanliness
check in and out very quick. the staff speaks very good english and helped us with the transport in xian. breakfast western what is very appreciable in china

Patricia H.
Canada
February 09, 2012
Great service and comfortable room
Location
this hotel is in the heart of the city adjacent to the muslim quarter. the staff is friendly and accommodating. no problems communicating in english.

Denize A.
Brazil
February 07, 2012
excellent hotel
I liked the location, the staff, the restaurant, the room
although we only spent one night at the hotel, it was perfect: it was chinese new year eve (22 to 23 jan 2012) and there were fireworks just in front of our room. beautiful! we were very lucky: the room was perfect, modern but with chinese decoration, the large windows allowed us to see the fireworks very well, the staff was excellent and provided us with a taxi to take us to the terracotta warriors very quickly. the breakfast was excellent.