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Excellent 8.3
Based on 217 reviews

Recent customer comments

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Excellent



based on 217 reviews
  • Cleanliness 8.6
  • Facilities 7.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 8.3
  • Food/Dining 7.6
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Daryl L.
United States
November 12, 2014
excellent
very nice and great price

Naoki T.
Japan
September 10, 2014
Very friendly and proactive concerge
Very friendly and proactive cocerge, acceptable location, big & clean room
Jolly, one of the concerge, is very kind and proactive. I did not arrange anything prior to the trip and asked his support at concerge. He recommended various options, and made all the arrangemetn for my 3-days in Xi'an. All of what he recommended was very nice. Hotel location is 5 minutes walk from the very center of the city, it is acceptable. Taking 3-wheel taxi is not very difficult, so it is ok. Hotel room is reasonably big with king size bed, sofa and desk. A bit old but clean enough. Room service after midnight served very quickly. Taste is acceptable. Generally, I like this hotel. Highly recommended.

Stephanie C.
Australia
July 27, 2014
Good hotel
Good location, friendly staff, great price.

jan S.
Australia
July 08, 2014
Pleasant and comfortable
Spacious Clean Friendly
Restful and clean Close to transport Be careful to tick your breakfast requirements when booking your hotel we missed the tick box when we ordered and the breakfast add on did cost a little more than budgeted for

Felicia W.
Singapore
June 06, 2014
Good hotel except wi-fi is weak
Clean and great staff. Near to shopping and restaurants and the major attractions.
Good location and great staff except the air-con is not cold enough. Stay at Room 807 which is stuffy at times. other than that, this is a great hotel. i would highly recommend this hotel.

LU H.
China
May 26, 2014
fantastic location
location sociaty environment

Kristina H.
New Zealand
May 05, 2014
Fabulous hotel
Rooms, staff and location
Fantastic. This was the best hotel we stayed at on our a China holiday. The staff are friendly, spoke English and very efficient

Dianne E.
Australia
April 24, 2014
Great value for money and well positioned to touri
Location, friendliness and language skills of staff. Decor was beautiful
Excellent

Helena C.
United Kingdom
November 09, 2013
Comfortable stay
Well maintained, large room, bathroom
Location - a bit far out from 'downtown', have to get a cab. Traffic hideous as road works in progress until 2015 or so, according to taxi driver. Air quality not great as a result of this also. Lots of dust in the air. Some shops nearby and eateries. Room - large, clean, comfortable. Hotel exterior seems old, but interior is very well maintained. No WiFi - except in lobby. But LAN access in room - complimentary. Bathroom - contemporary design, clean, large. Staff - helpful except at front desk, who were a bit standoffish. Food - buffet breakfast $138RMB per person. Large selection. Pretty good.

Kevin C.
United Kingdom
October 27, 2013
Good value hotel in the city centre.
Clean, big rooms and helpful staff