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Very good 7.7
Based on 8831 reviews

Agoda Verified Reviews

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Very good

based on 8831 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 6.9

5.2 WOON L.
May 04, 2016
Not too bad

8.4 Tsao H.
May 04, 2016

6 William T.
May 04, 2016
Barge into room
Maintenance staff together with a house keeping staff came into the room WITHOUT knocking! I think this is like the cardinal sin of a hotel. When I complained to the management, all I got was "Oh, it was totally our mistake, sorry". WTF? Also, checking in was a hassle too! The management really has to impress customer service to the front line staff!

6.8 Roberto D.
May 04, 2016
Generally pleasant
It was an overall pleasant stay. Elevators were full though on a Monday, it will take a very long time before your turn to use it. 16th floor is non smoking but i wonder y there's an ashtray in the restroom. :)

8.4 Michelle O.
May 03, 2016
always checking in here
close to the mtr, clean rooms and cr. great staff!!

7.2 Myla G.
May 03, 2016
Staff at BP Int'l should be trained well in customer satisfaction.

7.2 Frank W.
United States
May 02, 2016

5.6 CHEN J.
May 02, 2016
good location
High cp value

6.4 Greg Y.
May 01, 2016
I come back for that location the stuff performance particular and restaurant incredibly poor
I keep coming back to the great location. However the staff in the restaurant are incredibly poor. They're not available to buy extra drinks they even laughed at me for asking 4 discount that was offered in room. Incredibly slow incredibly disappointing

7.2 Jennifer I.
April 30, 2016
Accessible hotel in the middle of TST
Stayed in this hotel last March,the breakfast was good with both Western and Chinese cuisine and has a lot of choices that's why I like this hotel for it. It's our 4th time to stay here. Although the rooms are small but all hotels in Hongkong are not so big. We had a room with a view. The hotel is centrally located near shops and Metro where you can explore HK. The housekeeping services were good and gladly gave us water everyday. Overall stay was okay since it is centrally located to where we will go and near the Macau and Hongkong ferry and airport shuttle service. Hopefully,they will upgrade more their facilities. We booked triple room which showed in the pictures and description of our room choice but were given 2 single beds and a roll away bed so we are so cramped with no more space for luggage just on the floor. Sometimes their pictures and descriptions are deceiving.