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2015
Very good 7.7
Based on 8831 reviews

Recent customer comments

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Very good



based on 8831 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Staff Performance 7.4
  • Value for Money 7.6
  • Food/Dining 6.9

8 hartiny H.
Indonesia
December 16, 2012
Nice hotel
Good location, clean rooms and good services
We had pleasant stay in BP, the location is good, near MRT and airport public bus stop, and next to nice public park. Staff are accommodative, however the front desk are always busy for check-in, check-outs or enquiries. One thing lacking is help in lobby area, the doors are not automatic and they are heavy, it would be good if there is someone to help holding the door when guests are busy with the luggages or if there are elderlies. It would also be great if the mini bar are not too full since the fridge is tiny, there is no room to put our own prefered beverage. Anyway, they are all minor cons, overall we are very happy with our stays.

6.3 Cai Z.
China
December 16, 2012
room is good, but service quite bad
not far away from MTR
the location is good, close to MTR. But the wi-fi signal in room is too bad.:0(. The service in reception is to improve. The breakfast is not good.

8.7 Salah F.
Yemen
December 16, 2012
Very good and high level of service
Friendly staff, Quality as expected
I stayed in small room but it was efficient for my purpose. The quality of room, service and food is very good. There's a small problem with elevators since you will need to wait for sometime because there're so many guests and floors. I'd like to point that I appreciate the staff service especially that I once forgot my back-bag in the elevator but after 20 minutes when I managed to reach the lobby I found it kept safe with the reception.

9 YEW C.
Singapore
December 16, 2012
Everything was great
Good location, clean and friendly service
I'd made a booking of 2 rooms and I had requested for connecting rooms since I have young children with me. Upon checking-in, knowing that I have young children with me and they are unable to provide connecting rooms, the service desk is kind enough to upgrade for me family rooms, side-by-side, with 4 beds, without additional charges. Superb service I would say. The location is good. Shopping area and MTR stations are minutes of walk away. Rooms are clean, and size of room is reasonably big. Overall, enjoyable stay.

6.7 Niles M.
United States
December 16, 2012
small rooms yet quiet.
quiet room for sleeping
Front desk corteous and would help me find a nice quiet room. I had lunch at "Cafe by the Park" for lunch on the 2nd floor. An agry man was yelling at his table the entire time. Adjacent diners at nearby tables were extremely uncomfortable to have to listen to all of this ranting at the top of his voice. The manager of the restaurant was present at this time but did nothing to intervene by telling him to keep his voice down. The manager and the waitress just ignored the entire scene for over 30 minutes. In any other restaurant in the world, this man would have been shown the door. On the part of the manager and waitress, this was extremely inconsiderate to the other diners.

5.7 Richard P.
Australia
December 16, 2012
Good location
location, views
Internet was very bad. Lifts are slow. Everthing else is good.

8 Rashidi R.
Singapore
December 16, 2012
Great location great hotel
Location, view and ammenities
Great hotel, easily accessible to/from airport by the airport shuttle bus (if you bought the MTR Octopus card). Food can be easily found in near this area, as it is it Tsim Sha Tsui. Relatively inexpensive as compared to other hotels in the same area, bbut quality of hotel is fantastic.

8.7 MARY P.
Philippines
December 15, 2012
A room with a view
Great central location, comfortable, clean rooms, great value for money, practical choice
The doorman was very helpful and courteous whenever we asked him questions about getting around the city. His helpfulness really made a difference in our stay. Which is more than I can say for the front desk personnel we had the misfortune of encountering, Winnie. She was always unsmiling and we seemed to be always catching her at a bad time the very few times we asked for clarification on the hotel's billing policies.

7.7 Reina S.
Philippines
December 14, 2012
great location, small rooms
clean room
Slow lift service. It takes about 4 - 5 mins to get into the lift aand into our rooms at 23rd flr.

7 poay O.
Malaysia
December 14, 2012
nice hotel in a convenient location
convenient location
I stayed at this hotel recently with my wife and 2 young children during our stopover in HK on our way to Japan. It is in a convenient location near to Nathan Road at Tsim Tsa Chui. The rooms are decent and clean and comfortable. It is surrounded by shops and restaurants and close to the Jordon subway station. The staff were efficient but not overly friendly as one can expect in Hong Kong but we had a pleasant stay and would not hesitate to stay here again in our next stopover to Hong Kong. My only disappointment is that there was no WIFI in the room.