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Best Western Grand Hotel

23 Austin Avenue, Tsimshatsui, Tsim Sha Tsui, Hong Kong (Show on map)

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Hotel Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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7.0

based on
592 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.0
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
6.6
Food/Dining
6.2
All reviews (592)
Daphne D. Families with young children United States of America, June 16, 2013
Price is relatively good in Hong Kong.

Location, and easy access to city center. Friendly serivce.
6.7
Room and shower are very small. Bedding is clean. Price was relatively good compared with the similar level of the hotel. Central location with easy access to airport bus line.
Amit M. Solo travelers India, June 15, 2013
VFM hotel

Good rooms, nice location and efficient staff
10
Wai L. Couples Hong Kong, June 15, 2013
Small clean hotel

Clean hotel, good location, modern styled
6
Katrina V. Families with older children Philippines, June 14, 2013
VERY COMFORTABLE, close to mtr, smalll

new facilities, very clean
8.3
We check in early at 1pm and there was no hassle... lobby at the austin station is small but clean.... hotel is still pretty new... there is an attempt to mimic an opulent hotel with the gold furnishings etc. this is not a modern look hotel... hotel room is very tiny but thought can be expected in hongkong... we were just three asians who stayed so we were quite small so the crampig of the room is not necessarily an issue... bing used to bigger rooms in manila, i feel a bit claustrophobic ....but the bed is comfortable .. room is clean..... everyday, the lady cleans the room very nicely with all linens replaced.... my issue was the bathroom... it's clean and small yes.. but the shower was designed so that a wet mess is created outside the shower area when you bathe,,, my key card also wont work most of the time which could be bothersome when you are tp tired from the tour.... one time i rushed back to empty my bowel /// the cleaning lay was already there.... i just went ahead..... saw my iphone left picked it and put it in my bag then used the bathroom .. the chnese cleaning lady who i know was just merely doing her job.... had to ask me to leave the bathroom and try my key card first... for the Love of God it did not work,,,, she wouldnt let me in.. so, with my poops crowning ready to explode, i had to go down to request access for my card.... location: BOUT 5 MIN WALK TO JORDAN STATION, OR TO THE BUS STOP FROM THE AIRPORT..... A LONGER WALK TO TH BUS STOP TO AIRPORT DURING DAY TIME... I MUST ADMIT THOUGH THAT IF YOU WANT GOOD LOATION, BETTER GET THOSE AROUND THE SALISBUY ST. CLOSER TO MOST ATRRACTION AND SHOPPINGMALLS....
Lea B. Couples United States of America, June 14, 2013
Good place to sleep/rest overnight.

Location, internet, a little bit of shopping.
6.3
Edwin W. Couples Malaysia, June 14, 2013
delightful

location, cleaniness and easy access to public transport
7.7
Colman K. Couples Hong Kong, June 14, 2013
Value for money

Close to shopping area, friendly staff, many restaurants surrounding
6
Bath room is too small. Desk is also very small.
Douglas L. Couples United States of America, June 14, 2013
Smaller than expected but clean

clean, view, price
7
Chin H. Business travelers Malaysia, June 13, 2013
Not value for money

Clean room and new hotel
5.3
The walking distance to MRT is abit far and not a good location for good dining or shopping.
Shanice Y. Business travelers Malaysia, June 10, 2013
small room ,not comfortable and cant get taxi

price reasonable
4.3

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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