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Good 6.9
Based on 2082 reviews

Agoda Verified Reviews

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based on 2082 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for Money 6.9
  • Food/Dining 6.0

Stefanie T.
January 12, 2016
stay so so
location, staff and room
nice location on;y

Mingli L.
January 11, 2016
good location, small rooms, cockroaches in room
location, price (during offer), proximity to food/shops
there were cockroaches in the room! killed 2 while staying there. beds were slanted to the right and felt like slipping off the bed everytime we slept. the location is good, being in the shopping district, lots of food and shopping. its at least 20min walk from the metro, so don't think its too near. in a small dirty alley where rats were also seen! nearby is a wet market selling fresh pork & vegetables so don't expect the area to be clean. rooms are small. not much space for luggage. bathrooms are tiny too. not much space to really have a good proper shower but its only 2 night, so its alright. staff are curt and not particularly helpful. its definitely not 4 star but closer to 3 stars. its alright for a short stay and if the price is really cheap. during peak periods, it can be expensive, so might as well choose elsewhere to stay then!

Hong Kong
January 10, 2016
Cheap but tiny, smelly room
Cheap price, polite staff, near mtr station
I reserved a double bed, non-smoking room but it turned out to be a twin bed, smoking room. Single bed does not matter as I m a single visitor. But I dislike the smelly, smoking room. The room so small that it can only allow me to hang 2 clothes! There is no bathroom door And the basin is outside the bathroom. I have to walk pass the toilet and the basin to go to the bed. What if another visitor enters the room when someone is bathing or using the toilet? The design is silly and problematic with no privacy at all. The wire of the kettle is too short to connect to any socket in the room. It becomes non-functionable.

Adam B.
United Kingdom
January 07, 2016
A big disappointment
The location was good.
Very disappointing. Check in took so long and check out was even longer. Staff were not friendly and the room was average at best. The hotel was clean and tidy but in terms of value for money it is the worst hotel i have stayed at in Asia in probably 7 years.

Milton B.
January 06, 2016
Convenient and cheap
Location, Staff, Cost
No problems. Room was small but all else fine.

Perano G.
January 05, 2016
Great Location, Very Small Room
Was a good stay at Best Western. Perfect location, step away from Time Square Causeway Bay. Lobby at level 3 so you should change lift from downstairs to your room. Staff are quick when i was check in and check out. Room are small and they had open window from bathroom to bedroom. So i should stay away from there when my friend get shower. Smoking room available. Surrounded by may resto and shopping mall. 10 minutes walking to MTR station causeway bay and 1 minutes to bus stop.

Dennis Y.
January 04, 2016
Small room
good location,good location,good location
Good Location.

baoling C.
January 04, 2016
worst hotel ever

bernardita A.
January 04, 2016
Best location
Location. Adjacent room is perfect fo family.
Best stay. Room rate is just fare.

rachel M.
Hong Kong
January 03, 2016
Best Western Hotel Causeway Bay
good service , clear , good place