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Good 6.9
Based on 2100 reviews

Recent customer comments

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based on 2100 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for Money 6.9
  • Food/Dining 6.0

Johnny L.
February 08, 2015
Budget Hotel in centralised location
1. Centralised located 2. Nearby shopping zone 3. Peaceful neighbour
The hotel is located in a centralised area. However, it can be long walk after alighting from airport bus at main road. Worst of all, it is double distance if you intend to take airport bus again for departing flight. The room is very small and with low & dim lighting. It can't take in more than 2 luggages. No writing desk or dressing table, only a foldable writing table. There is no waredore but few hangles hooks. There is no bath tub and only standing shower with transparent curtain. There is no direct lift access to hotel room, you need to take to 3rd floor before changing to another lift. The counter staff also insist that hotel voucher must state the name same as passport before check us in.

February 06, 2015
Good location
Staff,Location,Room comfortable
I'm always choose Best Western CWB every time visit HK.If you are looking for a comfortable bed but great location in HK,stay with this.

Hoyoung J.
New Zealand
February 01, 2015
not bad for its price
location, price, cleanness
not bad for the price, and good location

Hoyoung J.
New Zealand
February 01, 2015
not bad but noisy
location, price, cleanness
not bad for its price, clean and convenient

Nga W.
Hong Kong
February 01, 2015
Good Hotel
Location, Comfort
Good Location. Very Comfortable

Nick F.
February 01, 2015
I will not stay at this hotel and it is not worth
The hotel should not be 4 star. The bed is terrible. it feel like no mattress and sleep on the spring box. The toilet seat is really dirty and no matter how many times you flush. it comes out yellow water and bad smell. I stayed three night and the first night they put me in the room with 2 small bed to put together. I complain the bed and they said they have no room. Then I moved to other on the next day. This time I got a queen bed but the bed is still the same. you will feel sleep on the spring box and no mattress. Also when they asked some to move the room for you. the bellman kept asking you to pay tips. Even they upgraded me the top floor, the room is still terrible. The bed made my back pain.

Thomas J.
January 31, 2015
Rooftop patio!
The view from the roof, the view from our room, location
The staff was very helpful and friendly. The rooms are small, but we had a "superior city view" which I think most rooms are and it was a very nice view compared to most the other places we stayed where you look out on the wall of another building.

Robert S.
January 28, 2015
Good location eventhou is located on small street
Location, clean room and friendly staff.
Very nice! Fast and friendly staff during checked-in and checked-out. Small room for Queen Size-bed and small Bath Room, but clean and comfortable one. Easy to go around for shopping and commuting by MTR and Tram.

Margaret T.
Hong Kong
January 22, 2015
Value for money

Guo L.
January 22, 2015
5days with best western
location, comfort and cleanliness
For a budget hotel This is a great option