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Good 6.9
Based on 2100 reviews

Recent customer comments

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based on 2100 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for Money 6.9
  • Food/Dining 6.0

Andy L.
November 05, 2014
location is good
clean, location is good, easy to go, easy for shopping

martin K.
November 04, 2014
Not bad, it was so close to exit d causeway bay
it was so close to exit d causeway bay mtr, and close to all shopping area!
it was so close to exit d causeway bay mtr, and close to all shopping area!

Bingkun X.
November 04, 2014
Average, good location but small room
good location, clean room, but it does not worth the price

Hamidah R.
November 03, 2014
The Best Western Hotel Causeway Bay
The view frm my room, friendly staff & Times Square/MTR is nearby

greer K.
October 31, 2014
Best Western was NOT the best
The location was OK had it been on a main street in the same area, but the main entry opens onto a dirty and untidy narrow lane.
The rooms have NO WARDROBE - I had to complain to management and they then gave me the room on the 9th floor that had an open hanging rail where I could put several shirts and my suit hanger - but that was about all that would fit. My room was slightly larger and the bathroom was a decent size - as it was for wheelchair access - but how anyone with a wheelchair would have got into bed, I have no idea, as the queen sized bed took up all the rest of the room - in other words, apart from the bathroom and it's access way, the room was slightly larger than a queen bed - about 300mm clearance on each side. Presumably the wheelchair occupant would park at the end of the bed and "leap in" from the bottom, being the only place a wheelchair could get close to the bed. I know the staff were trying hard, but the hotel is seriously overpriced for what it is. During my visit there were two conventions in town and the room prices had at least doubled in virtually all hotels, including this one - meaning the rooms (which really would be pushing the envelope on value for money at USD60 a night) were over USD200 a night. The advertised hotel facilities are VERY CAREFULLY PHOTOGRAPHED if you know what I mean... My verdict - never again at any price.

Antoni A.
October 31, 2014
No as expected
location, Clean & Staff
No as expected, it's not as good as previous as the room is smaller. They don't even have a small working desk which normal standard hotel should have.

Eddy L.
October 28, 2014
A little dissapointed during check in
Great location, value for money & clean room
It was my second time staying at this hotel. I was dissapointed during check in at the hotel. I understand that I specifically requested for 2 beds room at the time of booking. At the time of check in, I asked the staff if I could change the room from a 2 beds room to a large bed room. Without asking for my reason, he refused and said that was what I requested for. Other than that I was perfectly happy

Michael I.
October 26, 2014
Nice place
Clean, comfort, near from timesquare

Yvonne J.
October 24, 2014
Nice room, good location but a bit hidden
comfortable bed, cute room, in the centre.
The room was small but comfortable. The hotel is near the times square, but a little bit hidden if you do not know the streets of Hong Kong well. I was supposed to work in my room, but the wifi connection was weak. But overall, the stay was good.

Sagar S.
October 24, 2014
Great hotel for value
location budget and staff
it was great