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Good 6.9
Based on 2080 reviews

Recent customer comments

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based on 2080 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Staff Performance 6.8
  • Value for Money 6.9
  • Food/Dining 6.0

6 Ya-Lu L.
September 11, 2014
fair stay

8.7 Nigel P.
United Kingdom
September 11, 2014
Ok for short trips
Location, convenience, price

8 Sridhar S.
September 11, 2014
Best Location And Value For Money
Location, Room price and service
Nice and pleasant experience, Fast check in. Breakfast menu is the same for almost a year now, which needs a change. Otherwise, its a value for money and best location as its a 2 minute walk to the major shopping mall and MTR.

7.3 GOH H.
September 08, 2014
location. value for money
happy n good stay

3.7 andrew G.
September 06, 2014
Room not cleaned for entire 3 day stay
Location price
Terrible - lazy cleaners didn't clean the room for 3 days

7.7 Lucas L.
August 23, 2014
Great hotel
Clean, good location, comfortable
Great stay

3.3 LeeAnne H.
August 22, 2014
Hotel in the back streets and not good value
This hotel is located in the backstreets and not worth the money they are asking. The room was so small you would not have been able to swing a cat, we couldn't even walk around the double bed and that was the only thing in the room. the ensuite was also very small you couldn't fit 2 people in their at once. Breakfast was the most basic meal I have even had in a hotel in my life. Definitely not worth the money and look at other hotel first.

8 Kate D.
United Kingdom
August 17, 2014
Great views
View & location

7.7 CHUA Z.
August 12, 2014
clean & convenient & comfortable
clean, convenient, comfortable
i was on a business trip and its my first time trying the best western in hongkong. similar to its other branches in other countries, the rooms are clean and comfortable. surprising the room is of a good size. the only downside to the room was the shower was not strong and not much water. the hotel has 30 floors and the check-in lobby is on the 3rd floor. i did feel it was a little odd but i got used to it. the reception and concierge provided average service and were helpful. the lift is a little slow. i like that they have a gym with a treadmill. however, generally a good stay. the location is fabulous - very close to times square and causeway bay mtr. nice street food nearby.

10 Chua C.
August 09, 2014
Nice & comfortable hotel.
It is clean, comfortable & the hotel's stuffs are friendly.
I felt welcome & the hotel's stuffs are very helpful.