arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 3466 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 6.4

8.7 Frank C.
Canada
February 16, 2013
Comfortable, clean, rooms small
Wonderful view of the harbour.
Staff were helpful , breakfast was good although pricey,arrived late had a bit of difficulty getting to hotel but it is well located, once you know.

7.3 Esther T.
Hong Kong
February 18, 2013
Good & quiet location
Close to Soho and parks, we can go everywhere on foot. Reasonable price for the location.
The hotel is located in a residential area which is close to the botanical & zoological garden of Hong Kong, but also within walking distance to the busier part of Hong Kong e.g. Central, Soho. If you like to stay in a quieter part of the city and yet convenient, this should definitely be your choice. We spent 6 nights in the hotel in a span of 12 days in Asia, it was so nice of the concierge to let us keep luggages at the concierge for 4 nights for free.

7.7 Chan E.
Australia
February 12, 2013
Great location but the hotel is out of date
Good customer service and very good location for site seeing
I am very surprise that the hotel still uses keys for accessing the hotel rooms. The hotel is located at a very convenient location for travelling around Hong Kong. The hotel has great staff and very good customer service. The only thing that I am very dissatisfied with the hotel was the mattress. The mattress is too hard and I can feel the spring while sleeping.

9 hywel J.
United Kingdom
February 13, 2013
location location location!
location, view, service
we've stayed in hong kong twice previously and have been disappointed with the rooms. Unless you're willing to pay 70 USD or more a night then it's not going to be good. we found this hotel on Agoda for about 70 USD after finding it at 990 HKD on the hotel website! This hotel is located at the top (though not the very top) of the "mid-levels" or "soho" as its affectionately known. After a couple of visits we seem to be spending most of our time there so the location was excellent for us. Service was great too. If you can upgrade and get a room with a "harbour view" that would be best. We didn't try the food there as there's so much available just down the road. The room wasn't huge but it was much bigger than what we're used to getting in HK! we're looking forward to going back...

9.3 Adeline L.
Singapore
February 12, 2013
My favourite hotel in hongkong
Shuttle bus to subway station and also to airport express station at central, location is very near soho and LAN Kwai find
We will there from 7-9feb. This is our 3rd times staying there. We love the location and the hospitality is awesome. Though room is a bit small but very clean, cozy and well equipped.

7.7 Chan E.
Australia
February 12, 2013
Great locations but the hotel is out of date
Great customer service
I am very surprise that the hotel still uses keys for accessing the hotel rooms. The hotel is located at a very convenient location for travelling around Hong Kong. The hotel has great staff and very good customer service. The only thing that I am very dissatisfied with the hotel was the mattress. The mattress is too hard and I can feel the spring while sleeping.

6.7 Esther T.
Hong Kong
February 18, 2013
Good & quiet location
Close to Soho and parks, we can go everywhere on foot. Reasonable room price for the excellent location.
The hotel is located in a residential area which is close to the botanical & zoological garden of Hong Kong, but also within walking distance to the busier part of Hong Kong e.g. Central, Soho. If you like to stay in a quieter part of the city and yet convenient, this should definitely be your choice. We spent 6 nights in the hotel in a span of 12 days in Asia, it was so nice of the concierge to let us keep luggages at the concierge for 4 nights for free.

7 Krzysztof G.
Poland
March 29, 2013
central location
central location, comfortable bed, swimming pool

6.3 Lynne T.
United Kingdom
February 16, 2013
Basic hotel
Location
Have stayed here a few times because it is next to the escalator . It is a basic hotel , clean and tidy. The breakfast is ok , can get by on it. I always have a suite , which is small but more than adequate. Always check the price out, they do over charge in peak times. Great location for shopping food drinks etc, great going down hill not do great On the way back up.... Get a taxi if you have loads of bags.

7.7 Lalaine A.
Philippines
February 22, 2013
Excellent Hotel
Nice location
Hotel staff are polite and helpful. Will definitely recommend this hotel to my friends.