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Very good 7.5
Based on 3507 reviews

Recent customer comments

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Very good



based on 3507 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.8
  • Food/Dining 6.4
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Phakhini C.
Thailand
December 06, 2013
Beautiful view
Beautiful view & nice staff
All great, good service, good view, bus station is right in front of the hotel

Jeffrey C.
Canada
December 05, 2013
Clean but small
Clean, friendly, organized

John M.
Australia
December 05, 2013
a perfect position for us and 200m from elevators
position, quiet, staff

Ellyn W.
United States
December 05, 2013
comfy and affordable in Central
very clean, room small but well-thought out, friendly staff
Stayed one night after travel on the mainland, got upgraded to a suite for no apparent reason (maybe we looked like we needed it!). The staff was friendly, though one was dealing very politely with an irritated customer complaining about the size of the rooms - what did he expect, this is Hong Kong! Our suite was clean, and the bed very comfortable. The city views were awesome. We were tired and it was late so we ate in the restaurant. It was pretty disappointing, but don't let that take away from the great value this place is. We'll stay there again.

chai C.
Malaysia
December 04, 2013
First day can not early check in is most disappoin
Clean safe frenly

james R.
United Kingdom
December 03, 2013
Excellent
Location and Views from room
Great hotel, easy to get to using the mid level escalators which are nearby. The view from the harbour view suites are absolutely stunning and well worth the premium paid - thoroughly recommended.

Cecile P.
South Africa
December 01, 2013
Clean and comfortable
Clean, close to greenery, efficient service
The room was really clean, but a tad bit small, although this is probably the norm by Hong Kong standards. The hotel is close to the Bot and Zoo gardens which is great. The main hub of town is close enough but also far enough to not be drawn into the mad crowds!

Jacinto B.
United States
November 28, 2013
Very satisfied customer.
Relaxing, easy access, and comfortable bed.
We got lucky because they gave us a free upgrade that day. Our view was magnificent because we faced the harbor, so we can see the water ways and Kowloon city. Bathroom was small as expected in Hong Kong. I can just imagine what our room would look like if we did not get an upgrade. There was a cathedral right below the hotel, so it was perfect for us. We just walked to get to church. The famous long escalator was just a few minutes walk from the hotel. My wife and I was only there for a long weekend and we enjoyed Hong Kong and we made the right choice about this hotel. We were amazed by the efficient transportation system. You can get a train from airport and a small cab fee and you are there fast. We will return with our kids next time.

yeresa R.
Australia
November 26, 2013
value for money
location, well known to taxi drivers, clean room
Room with small but clean. Need x2 keys but only provided one. Which makes it difficult if my partner and i decide to do our own thing or he is sleeping and i cant get into our roo ( which happened twice) Had to request housekeeping to let me in which took ages! Buffet breakfast was good quality and food was fresh. Staff had minimal english and lack customer service skills. Overall good value for money especially for hong kong. Taxis are cheap and accessible. Nil toothbrushes provided in hotel but provided on request.

Rowan L.
Canada
November 26, 2013
easy, relatively cheap, helpful staff
location was decent, staff were helpful and the price was right
Basic hotel at the right price - not a standout but nothing wrong with it either. location was good and the people very nice and attentive.