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Very good 7.5
Based on 2918 reviews

Recent customer comments

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Very good



based on 2918 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 7.9
  • Room Comfort/Standard 7.8
  • Service 8.1
  • Value for Money 7.7
  • Food/Dining 5.8

Landon L.
United States
June 23, 2016
Nice beds and pillows.
#1 draw for me in HK is a reasonable price and a Western style spring/foam mattress. So many HK hotels have the rock-hard mattresses - not the Butterfly chain. Nice, soft mattresses with multiple, big pillows. Two firm pillows and two soft. The location is at the west end of Hollywood, so a little far away from LKF and the action of Central, but a reasonable walk or very short taxi ride. It is on the "antique" side of Hollywood. Lots of antique stores in the immediate area. Staff was friendly. Hotel was clean. Modern style. Shower only. Water pressure was fine. TV is large. English channels: Discovery, Nat Geo, BBC, Pearl, maybe one other. Refrigerator, hair dryer, desk/chair. Two bottles of water provided. Soap, toothbrush, toothpaste, shampoo. Only negative was the AC...for some reason it never really got cold. At the lowest setting. It was tolerable, but the hallways were much colder.

Kin L.
China
June 19, 2016
Good
Good

HYEWON C.
South Korea
June 18, 2016
All good but the bad smell from the drain
I had a good experience staying at butterfly on waterfront so expexcted the similar satisfaction. All goog but bad smell was coming out of the water drain in the bathroom. It was soooooo bad (it feels like the smell is still with me) so i asked reception to take care of but didnt seem to change at all. I stayed just one night so didnt complain anymore but i couldnt have stayed in the same room more than 1 night.

Juliya C.
United States
June 13, 2016
pretty good hotel. you get what you pay for
Staff front desk quite friendly..some nice restaurants near by.

Joerg W.
Austria
June 07, 2016
Ok for the price. Very good location.
Mattress old, rooms small but then this is Hong Kong. Still recommended, primarily for location. Very helpful and professional staff.

CHERRYGIL A.
Philippines
June 07, 2016
Very accomodating staff. Clean and roomy
Valued of money.

Tsang Y.
China
June 06, 2016
The room condition
The room condition not really clean and have some smelly at the bathroom

Miguel S.
Philippines
June 06, 2016
Awesome!
Our stay at Butterfly on Hollywood was very awesome! Starting from their front desk to uo to their house keeping crew. We were also given a special treatment when my mother was rushed to the hospital. The staff were also worried about my mother's well-being.

Jennifer N.
United States
June 06, 2016
Another good stY
Convenient, clean, and good hotel. Stayed here for a few nights and just have positive things to say about it.

Mary L.
Australia
June 06, 2016
Moved from Old Location
The Butterfly on Hollywood has moved from a great location close to the escalator to much further out on Hollywood, so it is not as easy to walk to places, we had to take taxi's not a problem in HK but we did not have to in the past. The rooms are smaller and the bathrooms very small compared to the old hotel. The staff are still lovely. The location and size is just not as good. The acoustics are also not as good with noise from other rooms.