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2015
Excellent 8.1
Based on 6450 reviews

Recent customer comments

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Excellent



based on 6450 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

8.3 Max H.
Sweden
January 07, 2013
Wonderful location
Location
Room is a bit tiny but nice and clean, location is one of the main reason i picked this hotel, a joyful stay overall.

8 Len L.
Singapore
January 06, 2013
Great hotel with friendly staff
Convenient location to local shopping amenities
It's a great hotel for budget Travellers and is within walking distance to shopping and food options.

8 Roshan S.
Australia
January 06, 2013
Nice clean hotel
Size of the room
The room is quite large in comparison to other rooms in the area but it is not located right next to the mtr.

8 nagib S.
United Kingdom
January 05, 2013
Graet Location
Clean and well serviced
this is a modern hotel and well fitted out, very good bathrooms and amenities within. the only thing which lets it down is the reception area which is a little more than a corridor with two recaption counters and lifts. the staff speak excellent english and were very helpful, they allowed late check out and there is good facility for storing luggage after check out.

7.7 Chee L.
Singapore
January 05, 2013
Lovely hotel that has maintained its standards
Great location and accessibility
Reliable as usual, check-in was a breeze with just a passport, staff were polite and helpful. Rooms however were small as expected of Hong Kong. Generally clean with toiletries replaced regular, however lacks body moisturiser which would be a nice touch. My main issue would be the sharp corners of the bed, even with the rubber stopper. I have always bumped my legs against this no matter how careful I am. Strict non-smoking rooms would also be nice - the odor was a bit strong even in the corridor.

6 Natchana T.
Thailand
January 04, 2013
A OK but not that impressed
bathroom
The advantage of this hotel is its location. Great staff. So convenient cuz it's located at the center of Tsim Sha Tsui but the hotel dirty. Honestly I don't think I worth the bucks cuz the room is small and the bed is dirty and smaller than I though. I won't suggest you to stay at this hotel if you aren't in rush.

9 Ma. A.
Philippines
January 03, 2013
Beautiful hotel with a great location
Modern and very clean rooms; walking distance to great food restos, shopping stalls and mtr station.
enjoyed our stay here at this beautiful hotel which is well maintained, complimented with a friendly staff and great location. although the rooms are not that big,it is still very cozy and clean. very easy to go to other places since the mtr train is just a 5 minute walk. restaurants are all over so getting hungry at the middle of the night is not a problem (you should try the best peking duck at king's lodge!)just 2 or 3 streets away is granville where you will find fashion stores lined up although shopping stores are everywhere in this area.

9 Tzu H.
Taiwan
January 03, 2013
Good service, and clean fabulous room.
The staff is friendly, the room is clean & bigger than my expectancy.
The hotel is at the good location, it's very convenient to get subway station, shops, and restaurants. The staff is friendly and helpful, the room is also clean & bigger than my original expectancy. I'll choose to stay here again when I visit HK next time.

7.7 Low C.
Singapore
January 02, 2013
Simple Hotel - Staff services excellent
Staffs is professional , Centralised location , great food around the area
We went over for a holiday and was assigned a room near to the lift at the lower floor. We were initially very disappointed with the room which was reeked of cigarette smell and the layout feels weird . As we highlighted to the staff on duty , he immediately checked for another room which was to our satisfaction and transfered us . That impressed us greatly of their prompt service. However , during the christmas day pre dawn , the fire alarm went off and there was a fire scare . We have to climb from high floor to the ground floor via the fire exit which was dirty and narrow. there was no communication from the staff on what to do and the staffs on duty have not been reasurring - That was a minus point from the stay. We had initially planned to check out earlier until the morning staffs reassured us and offered their assurances that we decided to stay. The rest of the stay was pleasant as all staffs on duty have been very helpful . In fact, the hotel would not stand out if not for the great works by most of the attending staffs. It was extremely rare to have that level of services with special mention to Mr who had demonstrate customer services to a highest standards. Room is ok , clean but carpet needs to be clean . Aircon is not working as it went into cold air when you adjust the temperature I would stay there again for the location .

8 Serene L.
January 01, 2013
Good Service Staffs
Modern Rooms
The rooms are nicely renovated, room is rather small and we don't have much space to move around. There's plenty of food located around the hotel, from cafes to road side stalls. This is my 2nd time back staying at this hotel and I'm still going to go back a 3rd time if i go to Hongkong.