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2015
Excellent 8.1
Based on 3066 reviews

Recent customer comments

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Excellent



based on 3066 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.6
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 6.5
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natthanan K.
Thailand
November 19, 2015
good location not far from MTR
Clean Good Location Service
I am a loyalty customer

Seng T.
Singapore
November 17, 2015
Satisfied
Location, near to MTR.
Good value for money. Would be better if the toilet is bigger .

Yan L.
Malaysia
November 16, 2015
Stay in hong kong
Friendliness
Room too small.

Alvaro R.
Spain
November 14, 2015
Clean, good location and full of details
Cleanliness, details and location
The room was very clean and full of little details that make a difference. Loved the handy phone. Is just 2 mins walk from the airport bus and 3 mins from subway stop. Like everywhere in HK, rooms are quite small so you might have some troubles if you have a big suitcase. Very nice experience, definitely will stay again!

Yixi D.
Singapore
November 10, 2015
Decent room but first room had bad smell
Clean, comfortable, good shower water pressure
Initially wasn't very happy as the service desk receptionist gave a room on 2nd floor with a warp explanation that only lower floors are non-smoking rooms. The room turned out to have a foul drain smell coming from the bathroom, the air conditioning seemed to switch off in the middle of the night by itself, and the TV remote and mobile phone provided had oil stains all over. Requested to move to another room the next day and it was good without any of the problems. Room is clean and comfortable but small space that cannot fit 2 opened large suitcases. There were soft and hard pillow options that were nicely indicated with butterfly clips to suit hotel theme. Well fitted out with everything you need provided. Location is very near Tin Hau MTR.

Chaterina C.
Indonesia
November 10, 2015
Near MRT, Highly recomended
Location, Handy Phone
Will stay again when i come to HK. Highly recomended. Location near MTR and easy to find, along the street got a lot of eateries. Bus stop in front of the hotel. The best things of the hotel is they provide handy phone for you for unlimited internet assess, i could bring the handy phone when i am touring around hongkong as my GPS. :)

Kar N.
Malaysia
November 08, 2015
Pleasant stay
Good location, clean room, decent wifi

Gerard S.
Netherlands
November 08, 2015
fine hotel
eye for detail
In general it was a pleasant stay. The rooms are not very large (even the largest were a little cramped if you bring a lot of luggage like we did), it makes up for the contemporary design, which gives it a fresh appearance. The hotel has an eye for detail, for example giving you a mobile phone which you can use at your discretion, and the pillows are marked 'soft' and 'hard' with little butterflies. The one major downside was the unstable internet connection we had (kept dropping), although our mobile phones seemed to have less problems with it.

Kenneth C.
United Kingdom
November 04, 2015
Great Location
The staff, the staff and the staff!
Stay was good, I rebooked it for the following week on our return from China. Room was very small, so upgraded to executive room the following week, but we could hardly notice the difference in room size. Great location, lots of good restaurants in same block and the staff were exceptionally helpful. One of them spotted us eating in the Thai Restaurant next door and brought in a 15% discount voucher off the meal!

Kenneth C.
United Kingdom
November 04, 2015
Great Location
The staff, the staff and the staff!
Stay was good, I rebooked it for the following week on our return from China. Room was very small, so upgraded to executive room the following week, but we could hardly notice the difference in room size. Great location, lots of good restaurants in same block and the staff were exceptionally helpful. One of them spotted us eating in the Thai Restaurant next door and brought in a 15% discount voucher off the meal!