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Recent customer comments

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Good



based on 1541 reviews
  • Hotel Condition/Cleanliness 6.6
  • Facilities 5.0
  • Location 8.7
  • Room Comfort/Standard 5.8
  • Service 6.0
  • Value for Money 6.1
  • Food/Dining 4.9
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Allan D. from Canada
Solo travelers
Stayed one night in March 2016
Great location
1 2 3
Beware, heavy smokers in the lounge! So inappropriate to allow anyone to smoke inside. Outside the building, On Nathan, if you are Caucasian, you will be constantly harassed by sleazy men offering watches and suits. The location is fantastic, right in an area with excellent restaurants and access to the MTR and across the street from the A21 bus to and from the airport, and near the Star Ferries.
Reviewed March 21, 2016

Kim M. from Philippines
Couples
Stayed 3 nights in March 2016
Bad room service
Location
It was the worse hotel I've ever stayed in. For using Agoda for many years, this hotel is a POKER FACE! The room service even reprimanded us and told us they will only clean na room before 12nn and seem to be asking us to leave the room so he can clean the room. I was shocked with this kind of service. Try it to believe it. Good thing the front guest is somehow accomodating.
Reviewed March 21, 2016

Mercy L. from Philippines
Couples
Stayed 3 nights in May 2015
OK for a budget hotel
Room was too small, but we're outside most of the time, so it was OK. Staff is helpful but the language barrier was a bit difficult. It has a great location though, very close to MTR and establishments plus Avenue of the stars is just walking distance.
Reviewed March 11, 2016

Mona C. from United States
Families with older children
Stayed 3 nights in March 2016
Not recommended
WORST HOTEL I HAVE EVER STAYED AT!
Reviewed March 10, 2016

M. W. from Sri Lanka
Business travelers
Stayed 2 nights in March 2016
Room was very small
Ok
Ok
Reviewed March 08, 2016

rina M. from Indonesia
Couples
Stayed 4 nights in February 2016
Money value, good location, room too small
Good location
Overall it's ok, It just wayyyy too small room to even put lugagge, bed only 2 feet away from toilet... Staff speak very little English, good location though... Very close to Express Airport Transfer pick up ( holiday inn ) ... Room was cleaned daily...
Reviewed March 05, 2016

Merlie D. from Philippines
Families with young children
Stayed 4 nights in February 2016
Bad experience we need to pay extra 100 HKD per ni
The Location is great but the rooms and the CR are too small..
Reviewed February 29, 2016

Olivier V. from France
Couples
Stayed one night in February 2016
1 night
Really small room and small bed. Impossible to find hotel. No sign on the street. Shower in toilet with limited warm water.
Reviewed February 28, 2016

Thop N. from Thailand
Couples
Stayed one night in August 2015
small hotel
clean nice staff good room
nice hotel
Reviewed February 24, 2016

Thop N. from Thailand
Couples
Stayed one night in August 2015
small hotel
clean nice staff comfortable
nice hotel
Reviewed February 24, 2016