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Charterhouse Causeway Bay, Hong Kong

formerly : Charterhouse Hotel
Charterhouse Causeway Bay, Hong Kong
Rating:

Number of rooms: 294

Location: Wanchai

Address: 209-219 Wanchai Road, Wanchai, Hong Kong, Hong Kong

Customer Reviews

Charterhouse hotel HK Guest Rating: 6.7

ning L.

China

Solo Traveler

Date of Stay: 01 May 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

convenient location to times square

small room

convenient location to times square, but small room, service is average

Charterhouse Review Guest Rating: 7

wayne T.

Canada

Solo Traveler

Date of Stay: 01 May 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

I have stayed at this hotel many times. If your budget allows stay on the executive or S floor. Staff are friendly and helpful.

standard rooms are quite small, bedding is dated and not very comfortable

Bed bugs my first night this trip I was upgraded to executive floor, when this was brought to there attention. Staff are friendly and helpful. I have stayed at this hotel many times and find it to be clean and quiet. great location 15 minute walk to Hong Kong Convention centre, MTR close and convenient, Time Square 5 minute walk

charterhouse Guest Rating: 8

nicholson O.

Philippines

Business Traveler

Date of Stay: 15 Apr 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

walkable MTR, more restaurant near the place

internet has a fee,

Quite good hotel Guest Rating: 7

danglam N.

Vietnam

Couple

Date of Stay: 02 Apr 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Good location, near Time Squares, restaurant, market... The buffet is quite good. The staff is friendly and helpful.

Room is quite small and there is no different between superior room and standard. I can not recognize even I stay here for 5-6 times. I borrow the iron board and it's terrible, old, damaged (maybe the reason is: it's free to borrow)

This hotel is suggested for shopping purpose. In the city centre so you can easily go to any destination in Hongkong. Quite good hotel. I still stay here in my next trip.

Shopping Tip : Good for shoppping.

A good hotel. Guest Rating: 6.7

hungsinh T.

Vietnam

Business Traveler

Date of Stay: 17 Feb 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Good location, near Time Square, the staff is good too.

Room is quite small even with the deluxe room.

I suggest this hotel for those who want to go shopping in Hongkong. It's in the city centre, near shopping mall, near many restaurants.

Shopping Tip : Near shopping centre, restaurant, market...

Charter House at HK Guest Rating: 8

ratsiri V.

Thailand

Family with older children

Date of Stay: 03 Jan 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Reasonable price and good location

small room

I stay 3 days in Charter house on the new year.. The place was grate location just 5 mins to MTR and the room is comfortable.. We also could bought the Disneyland ticket here in advance without any futher charged from the hotel.. so, it was really make us travel there more easier and no need to wait for the queue at disneyland... There also very near to Timesquare and I experienced the countdown moment there.. and the price is not high comparing with other hotel near by

Terribly old and worn Guest Rating: 4

moh W.

Singapore

Couple

Date of Stay: 01 Jan 2009

 Value for Money: 2/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 4/10

Friendly service.

Tiny rooms. Very old. Terrible beds.

Upon entering the hotel, the lobby looks quite ok and clean. After going up to the hotel room, we were dismayed by the condition of the room. We booked a Superior room. The wallpapers were peeling off. The TV did not work. The bathroom was badly stained. And we got 2 tiny beds instead of a double bed for a couple on a honeymoon. The condition of the beds were so bad that we can even feel the bed springs poking into our spines. The only saving grace was that the hotel staff were quite polite and the hotel is at a walking distance to Time Square.

Decent Bang for the Buck Guest Rating: 7

timothy T.

United States

Couple

Date of Stay: 30 Dec 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Room is comfortable and clean.

Bathroom could be cleaner.

For the money, the hotel is not bad. I wish I had known to request a non smoking room when I made my reservations. Unfortunately, the front desk told me that the hotel was all booked and offered an "air treatment" which was couple shots of air freshener that did not do much. Overall, the room was decent for the money and for the clean freaks, it was also clean enough.

Hotel Feature Tip : There are some shady bars around the hotel on Lockhart Road.

Good Value for Money Guest Rating: 7.3

min C.

Malaysia

Family with older children

Date of Stay: 20 Dec 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Good location for local food as in food that ordinary locals eat, shopping and transportation. Good and friendly service by the staff.

One of the 3 rooms that we booked was in quite a bad condition with the toilet leaking and very strong cigarette smell. Only one room was on the non-smoking floor although we requested for all three to be on the same floor.

A reasonably good choice but be sure to ask for your preferred choice of room before moving in.

Restaurant Tip : Eat at small eateries not the ones that look like fast food and modern outlets. This is where the best food is. There is a famous beef brisket noodle run by typical no nonsense Chinese men within 50m of the hotel.

Good hotel Guest Rating: 7.3

danglam N.

Vietnam

Business Traveler

Date of Stay: 02 Dec 2008

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

good location, near Time Square, MRT, good staff in front desk,

Not very clean.

I recommend this hotel for anyone who want to stay in the city central near the shopping mall. The bed in the deluxe room is very comfortable.

Hong Kong experience Guest Rating: 8.3

matthew W.

United States

Solo Traveler

Date of Stay: 29 Nov 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Location

Room size

The hotel was of pretty decent quality for the amount of money paid. It was also located in a centralized part of Hong Kong mainly around the night life side of Hong Kong. A lot of all night clubs and bars in the immediate area. It was a perfect choice for someone only requiring a place to crash at night and didn't need a whole lot of luxurious accomodations. Hong Kong has a lot to see and do so staying at the hotel wasn't big on the agenda.

Nightlife Tip : Not far from the main clubs and bars.

Clean and kindly Guest Rating: 8.7

hitoshi M.

Japan

Couple

Date of Stay: 22 Nov 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Clean room,and restaurant are very good.Front desk staff are good too.

No,I like this hotel.

Sightseeing/Attractions Tip : I think very convenient for staying,because super market is near side.

Charterhouse HK Review Guest Rating: 5.7

melanie A.

United Kingdom

Other

Date of Stay: 09 Nov 2008

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

- convenient\n- great location\n- OK price\n- staff were helpful and freindly\n- beds were comfortable\n- clean\n- comfortable temperature

- needs to be updated...room we were in needed a facelift \n- bathroom was looking tired, broken fixtures, cracks in bath\n- needs new carpet - stains\n- very small TV\n- not all lighting worked\n- blankets and covers need to be updated

It was OK. I've stayed at other rooms and been happier as they seem to have been updated. Our room had very old bathroom fixtures and carpets that really need to be changed. It would be easy to make it a 4 to an 8 just with some new paint and tile. The room we had was a bit noisy at night with the street below. Very comfiortable beds and an excellent location so I would definatly go back.

Restaurant Tip : - Mango resturant nearby is a must!!

room is budget price Guest Rating: 5

kim C.

Malaysia

Couple

Date of Stay: 31 Oct 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 6/10
 Food/Dining: 4/10

not attractive

room is small

min. 50 words

budget price in hotel room Guest Rating: 6

kim C.

Malaysia

Couple

Date of Stay: 28 Oct 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

The room is small

captain is not very helpful

min. 50 words

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