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Very good 7.3
Based on 1534 reviews

Recent customer comments

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Very good

based on 1534 reviews
  • Cleanliness 7.2
  • Facilities 6.9
  • Location 8.1
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for money 7.2
  • Food/Dining 6.7

David F.
April 14, 2014
Well located hotel for a stop-over-
A good stay on our way home from Europe to Australia. The room could have been cleaner-dust under the beds, dirty bathroom floor. Concierge staff were brilliant!

Siwen L.
April 14, 2014
really nice
altitude kindness clean comfortable
verynice , I'll come again!

Stephen S.
April 10, 2014
Tiny room and zero value for the money paid compared to other hotels on the Island.

United Kingdom
April 08, 2014
Not as good as it used to be but still good enough
Location, location, location.
The so-called "superior room" is as small as can be but is clean and comfortable. The Charterhouse is more suitable for sports teams and spectators i.e singles and mates and there are NO facilities for children. The location is excellent for shopping in Wan Chai and for transport: that was the main attraction for my family. Potential guests NOTE that the North elevation is covered with netting whilst they do external renovations until the end of April 2014.

Nadiah Y.
April 08, 2014
Good location, easily accessible
Charterhouse has good location especially for Muslim couple, as it is located exactly in front of the Islamic Centre that sells superb Dim Sum & Cantonese cuisine (as breakfast in HK hotel are mostly non halal). It's also located between Wan chai MTR station & Causewaybay MTR- we enjoyed walking around at the small shops located in these area. Nice, friendly and Multi language staff available. Good fitness centre available. Room wise are small, on and off toilets may smell despite rooms are made up. And certain corners of the room are not clean properly, stack of dust. Charterhouse is undergoing renovation, hopefully it's service and room will be better in the future. It has been a good stay despite the shortcomings of the room. Will definitely recommend family & friends

Carina G.
April 03, 2014
location, value for money
It lacks the small things but is sufficient for a quick trip

March 30, 2014
Good hotel, easy access to taxis
Taxi access, room ok, staff helpful
Good, they upgraded me at recheck in so that was nice. Clean and efficient. A good value hotel

Rosnila L.
March 26, 2014
Hotel with Convenient Location and Helpfull Staff
Location, Staff and Value for money
I stayed one night, so I don't experience much of the hotel itself since I went out most of my time, but the hotel surprised me with it's convenient location, close to Times Square, Causeway Bay and of course the MTR station. Because of that, a lot of restaurants nearby. The Staff are so helpful, especially after I've checked out finding a taxi in a busy Wanchai area, oh fantastic fast, I was very impressed.

Antoni A.
March 19, 2014
good stay for the money value
location, location, location
can be accepted for the money value and location. But very poor staff attitude, not friendly.

Robert S.
March 13, 2014
Friendly and clean
Central location, friendly and efficient staff, free WIFI
My stay was very pleasant in all aspects. I liked especially the stylish rooms in the newly renovated second floor («Signature Floor»). Compared to the rooms which I was staying in one week earlier in the same hotel, this was excellent. Outside the «Happy hour» (from 5 pm to 9 pm), I found the prices of in the hotel bar in the first floor rather expensive (around 7 € Euro for a single glass of wine), but that seems to be the case almost everywhere in HK. Overall rating: good.