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Very good 7.3
Based on 1530 reviews

Recent customer comments

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Very good

based on 1530 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 6.7

Toczek A.
November 25, 2015
Charterhouse Reception
Checking in and out was trouble-free. The concierge managers were particularly helpful with local advice, sightseeing and travel arrangements.
The room was satisfactory, but not up to the photograph standard. Perhaps the quality will improve with refurbishment, but it would be nice to retain some of the older features to offer a boutique style accommodation.

Wai W.
November 20, 2015
Convenient but old
Location, neighbourhood
Relatively convenient however the hotel is quite run-down and room cleanliness is not quite up to standard. Lots of attractions and restaurants nearby though.

Sebastian A.
November 16, 2015
Good location - that's it
Location, wifi speed
Make sure to be early at the breakfast buffet, they literally clean up under your cutlery. Room size is ok for HK. Price/value ratio is still ok. Would book again

cheung J.
Hong Kong
October 28, 2015
Nice hotel, good services and nice food
Nice hotel, good services and nice food

Joseph W.
October 26, 2015
Good place
Staff attitude and politeness
A pleasant hotel in a very good location!

hing W.
October 18, 2015
poor services

Huang C.
October 17, 2015
A comfortable hotel
Good service, nice location
It's a comfortable hotel, better than previous hotel I stay, I will choose this hotel again when I visit HK next time.

Gavin C.
United Kingdom
October 16, 2015
Pleasant, well located, comfortable hotel.
Location, quiet, good breakfast
Comfortable, quiet hotel within walking distance of MTR and close to a number of eating and shopping venues. Rooms are comfortable and well furnished although on the small side. If you can get this hotel at a good rate it is worth it. Standard prices are expensive for what you get, although this is Hong Kong and it's not unlikely that you can pay more for a room here than it would cost you to get a return flight to Paris. The breakfast buffet is very good but again try and get breakfast included in the room rate as it's very expensive to buy separately. Hotel staff are welcoming, attentive and friendly and issue guests with a complimentary smart phone which is useful to find your way around Hong Kong.

Fook W.
October 02, 2015
Great room with necessities amenities
Location, value for money and great room
Absolutely enjoyed my stay there and the room is just great. Great location and most of all value for money

Soon Y.
October 02, 2015
Convenient for short stays
Location, Location and Location
Rooms are dated and so is the hotel in general. Lobby is clean and welcoming but its probably time for a refurbish. Rooms are decent sized for HK standard. Ok for short stays and if you want to me close to Times square.