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Very good 7.3
Based on 1529 reviews

Recent customer comments

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Very good

based on 1529 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 6.7

August 22, 2015
Good location.
Good location. Old but clean room. Nice breakfast.

Guntur V.
August 21, 2015
Fight hvng
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Lam H.
Hong Kong
August 14, 2015
Hotel is old but in a great location
Location and comfy bed
Very close to Causeway bay times square, restaurants everywhere. Hotel is a bit old but it's okay for the price.

Felicia K.
August 14, 2015
Good Location and Friendly Helpful Staff.
location, clean and helpful staff
Overall was Good. No problem at all. Will definitely come back to stay here again.

Paul B.
United States
August 14, 2015
Decent hotel, poor management of front desk
Comfy bed, no smoking room, warm shower
Decent friendly hotel but lacking any common sense at the front desk. Mainland Chinese do not line up for anything Charterhouse to follow the lead of other 3 star HK hotels and set up a clear channel for processing check in and check out. Currently, it is a chaotic mob scene with everyone pressing forward with no clear lines. Front desk staff very poor and slow and avoiding any kind of eye contact. Middle aged men managers linger around lobby but do nothing productive to help the situation. Only one front desk staff during the most busy hour of 11AM-12PM. Sad that with a little bit better & smarter management without the need for more resources, entire experience would be much better for everyone.

Ming C.
August 08, 2015
Room Facilities
Enough Power Cord

Ka C.
Hong Kong
August 05, 2015
nice cheap good

Kristine A.
August 04, 2015
Awesome stay
value, good location, very friendly staff
will keep coming back to this hotel

Kristine A.
August 04, 2015
location, value and staff
Deefinitely go back

Jeffrey B.
United Kingdom
August 04, 2015
One night stay
I only stayed 1 night, breakfast was satisfactory though expensive if you do not have coupons.
No problem