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Very good 7.3
Based on 1529 reviews

Recent customer comments

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Very good



based on 1529 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 6.7

CHUA Z.
Singapore
May 31, 2016
Good service & comfortable room as usual!
I often stay at the Charterhouse Causeway Bay when I visit Hongkong, Causeway Bay. Value for money and comfortable rooms. Although the rooms are a little old, however the cleaners do try their best to keep it clean. Comfortable bed and good service provided. If you need a taxi, the staff will try their best to get you one.

Wei L.
Singapore
May 30, 2016
Guest rooms are really small
The hotel rooms are too small for comfort. The corridors are pretty run down. However, the hotel is located among several eateries in the area.

Lai T.
Hong Kong
May 23, 2016
Good for business traveller
Value for money, good location, service quite good.

Philip D.
United States
May 15, 2016
Short Vacation Stay
Hotel was nice. Wish it had a pool. Very disappointed with the basement sports bar called Champs. The prices were high and then the waitress asked us if we wanted more coke and ice tea and we said we did. She didn't mention we were be charged more than $6 US for each coke and each tea. That racked up a very high lunch tab that could have been better spent at a nicer Hong Kong restaurant.

Nikorn P.
Thailand
May 13, 2016
hotel staff
a bit far from subway but very nice staff and fast wifi

Phoebe L.
Hong Kong
April 18, 2016
So so
Quite old but convenient

Anne B.
Singapore
April 14, 2016
Our 1st stay @ CCB & not bad
Still pricey but due to the annual event of HK Rugby 7s, all hotels seem to put up their rates. Great location close to shopping and eateries. Plan to stay there again next year during the Sevens.

Anne B.
Singapore
April 14, 2016
Not bad for a 3-star rated hotel
This was also our 1st stay ever at Charterhouse Hotel in Causeway Bay too. Room - satisfactory. Loved the bar in the basement. The Pinoy staff had a great attitude. Excellent location for us as it was walking distance to the HK Football Club.

Anne B.
Singapore
April 14, 2016
1st stay @ Charterhouse Causeway Bay
This was our 1st stay ever at Charterhouse Hotel in Causeway Bay. Room was satisfactory [for the price & compared to the nearby hotels]. Was suprisingly OK although a friend who had stayed there before warned me some cleanliness issue. Conclusion: will stay there again.

Tsz L.
Hong Kong
April 08, 2016
Unacceptable cleanliness
We discovered there was an underwear on the washroom floor which did not belong to us. After calling the reception for help, they simply asked a cleaner came and picked up the panties and nothing else was done.