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Agoda Verified Reviews

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Very good



based on 788 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 7.4
  • Room Comfort/Standard 8.8
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 6.1

8.3 Noel P.
Malaysia
January 08, 2016
CHI holiday
Location, amenities, cleanliness
I had an excellent stay at the CHI. The room was huge, clean. Very easy to get to the MTR station. There were lots of local foods around.

3.7 Wong S.
Hong Kong
December 27, 2015
the worst hotel I ever stay,so regret
1.No one clean the room at all some platic rubbish and someone hair on the bed,so disgusting! 2.Staff is unfriendly!!! When I request if I could have a room with bath tub. When he ask me to sign the confirmation letter upon check in,i saw that he changed my room number and remark that to ask me pay difference for upgrade to next categary. wts happen ? this let me feel very odd. 3. It is not worth to stay at this hotel,there are lots of choice in hk island which is better!

5.3 Lau P.
United Kingdom
December 26, 2015
The hotel acts like a thief
The hotel charged me $200 for making the towel dirty. Force me to pay otherwise do not let me go. It is ridiculous.

9.3 Jeanny G.
Philippines
November 27, 2015
Big Rooms, Helpful Staff, Far Location
Cleanliness, Big Rooms, Free Use of Android Phone
Very good. Everything was perfect, room is spacious. There is an android phone that you can take-out everyday to use as guide roaming around the city for your whole stay at the hotel.

8.3 Sam T.
Singapore
November 25, 2015
Comfortable and convenient
Convenient location, comfortable and friendly staff
Pleasant and relaxing

7.7 Terii I.
Japan
November 22, 2015
Great size and view. Can improve on cleansiness
Size, location, free good wifi
All was good except the sheets smelled a bit. The walls could use some new wall paper or painting as scratches were visible.

9 Fifi Y.
Hong Kong
November 20, 2015
Helpful staff, smooth check in and out, huge room!
Pet friendly, helpful staff, big spacious room.
A very pleasant stay. Our puppies loved the place too they had big smile in every pictures!

9 Debbie S.
Singapore
November 12, 2015
Awesome hotel!
Full Harbour View, Room Size, Cleanliness
Awesome! Full frontage of the Victoria harbour from our king sized bed that sleeps all 4 of us (2 adults, 1 4yo & 1 2yo) comfortably.. Separate living area where the kids played and watched DVDs when we are not out sightseeing.. Kitchenette with bar fridge, electric kettle, microwave, toaster, coffee maker etc.. Huge bathroom with a shower area that fits H, M and myself comfortably.. Complimentary self service laundry (bring your own detergent) and up to date DVD library available.. Private lift.. Handy phone with free data and international calls back to SG.. Daily housekeeping.. Very good customer service.. Tram, bus, mtr, food all nearby.. I came away totally amazed and impressed..

8 SOO N.
Singapore
November 03, 2015
Room is very spacious
value for money
Very satisfied

10 Chi K.
Hong Kong
October 25, 2015
excellent
staff location food