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Very good 7.2
Based on 933 reviews

Recent customer comments

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Very good

based on 933 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 7.1
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.2

9.3 Thabiso M.
South Africa
July 23, 2012
Professional, excellent Hotel in a great location
Excellent service
Although the room size was not big, the room itself was neat and comfortable. The highlight of the stay was the professional service received from everyone, from the concierge to the bell boys. We called to ask for gowns and someone was up to our room within a couple of minutes. The concierge new every bus route that we enquired about and we never felt lost when communicating with any of the staff. Excellent hotel!!

United States
July 21, 2012
Had a great stay
Beautiful view of the area from our room.
Loved the hotel, they do not change your sheets on the bed every day. I found that disappointing. For the price you would think that it would be a daily thing that you shoul not have to ask for.

6.3 Jeff H.
United States
July 18, 2012
Not a short walk to MRT
free wi-fi in lobby or 5F
This is the second time I stayed here. I normally do not stay at same hotel twice. I booked it thinking it was a different hotel and when I arrived, I realized I made a mistake. Be warned that this hotel is quite a walking distance to either of two closest MRT station, especially in the humid heat in the summer months. Also, if you are superstitious, you may want to know that there is a graveyard directly behind the hotel.

6.7 CHOO Y.
July 17, 2012
Nice and neat hotel BUT Small room and space
Clean and neat
Nice hotel and neat room but it is small. Hotel staffs are friendly and nice. The only thing I don't like is the hotel not proximity to MTR but hotel do provide free shuttle service to different MTR stations. Overall still not bad as accomadation.

4.7 JAIME R.
United States
July 16, 2012
too many issues
Hotel room was not clean there were a lot of stains on the computer desk. The restroom had a lot of rust. I would have to say that i could not tell the diference between the bed and the floor. Not happy at all. I would not recommend it to anyone nor will i stay if I visit Hong Kong.

6.3 Dino F.
July 16, 2012
great location but small rooms
The location was great but we were disapppointed that the WIFi didn't work in the rooms, as well as breakfast not being included.

8 Ng L.
July 04, 2012
Great hotel with great location
fairly near to causeway bay, clean
Cosmopolitan hotel and cosmo hotel is under the same company. We were lucky because we receive an upgrade to the cosmopolitan hotel. Cosmopolitan hotel have huge room and it is very clean and comfortable.

8 Richard J.
July 03, 2012
Nice and neat hotel with competent hotel staffs
Nice and neat hotel with competent hotel staffs
Hotel has nice and neat room but it is small. The hotel staffs are competent enough and the customer service is good. The only thing I don't like about the hotel is the proximity to the MTR but they make up for it by having free shuttle service to different MTR stations. Overall our experience with this hotel is OK.

7 Jia A.
July 03, 2012
Nice room
Clean hotel
got a free upgrade of the room when i arrive. room was comfortable and clean. i didn't quite understand why the windows was obscure and there was no view from the room. area is quiet at night. there was no shops nearby, will need to walk about 10 mins to the busier streets to buy stuff.

5.7 Mikael K.
July 03, 2012
Average for Hong Kong
Clean, quiet
booked an executive room with a double bed. got "upgraded" to a studio triple. so instead of the one double bed i needed i got 3 single beds. excuse was firstly that agoda booked me an executive with two single beds and that was fully booked. but when i asked for an executive double they were also full... except from that an average hotel for hong kong. as most hotels they are overpriced for what you get. but even so, though not my first choice, i will probably stay here again.